Have returned * of same items* a woman's long sleeve hooded sweatshirt ( duplicate item...

GetHuman-italianq's customer service issue with Fanatics.com from November 2018

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The issue in GetHuman-italianq's own words
Have returned * of same items* a woman's long sleeve hooded sweatshirt ( duplicate items ). I only had ordered one (*) but inadvertently checked express shipping ( thus receiving one within * days of ordering and the other for which I had called customer service and was to have been changed to *-* business days. I received the second identical order a few days after receiving the *st. order. I was charged $**.* for the first and $**.** for the second both of which I again called customer service and was emailed two return shipping labels to Fanatics. These two orders were returned to our local Herkimer post office on Monday, November *th at approximately *:** p.m. *Please advise that you have received these two items and credited my account accordingly.*I look forward to hearing from you soon.**Respectfully,**Jean Valent

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Customer service issue
Reported by GetHuman-italianq
Nov 13th, 2018 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 1291 others
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GetHuman-italianq started working on this issue
Nov 13th, 2018 6:26pm