Wanted free shipping on this order, thought I pressed correct option, but then at c...

GetHuman-evalene's customer service issue with Fanatics.com from June 2018

Help with my Fanatics.com issue
The issue in GetHuman-evalene's own words
Wanted free shipping on this order, thought I pressed correct option, but then at completion, found out I'm being charged almost $** for it*Still want item, but want the free shipping, please.*Thanks a lot.
GetHuman-evalene did not yet indicate what Fanatics.com should do to make this right.
I have an issue with Fanatics.com too
How GetHuman-evalene fixed the problem
Calling rep on the phone. He promised refund.
Please help with my Fanatics.com issue
Do you have a customer issue as well?
We can help you get Fanatics.com's attention and get better help faster. Tap below to get started.
Having Fanatics.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Fanatics.com email you?
This email address isn't valid

Fanatics.com

Customer service issue
Reported by GetHuman-evalene
Jun 25th, 2018 - 6 mons ago
I have an issue with Fanatics.com too
Fixed
Seen by 6 customers so far
Similar issue to 253 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or BillingAddress
Timeline
GetHuman-evalene started working on this issue
Jun 25th 4:49am
GetHuman-evalene confirmed the issue is fixed. Hooray!
Jun 25th 11:37pm
GetHuman-evalene confirmed the issue is fixed. Hooray!
Jul 5th 2:44am