famous Dave’s at **** Monroe st Toledo OH. Husband and I were there on *******. We wait...

GetHuman-scottkel's customer service issue with Famous Dave's of America, Inc. from May 2018

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famous Dave’s at **** Monroe st Toledo OH. Husband and I were there on *******. We waited ** minutes for any eye contact from anyone! I called and spoke to the manager, said he’d be right over, never came over. I went looking for him. He made many excuses but no apologies. We waited ** minutes for our meal. I asked that it please be discounted and it wasn’t! I had the waitress go find him again. He discounted the meal $**. Absolutely horrible customer service. Our waitress was wonderful “Kirstie”. She kept smiling and was positive but way over-worked. We were super disappointed with our experience. It’s not the customers problem if you are under-staffed!
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Famous Dave's of America, Inc.

Customer service issue
Reported by GetHuman-scottkel
May 14th, 2018 - 10 mons ago
I have an issue with Famous Dave's of America, Inc. too
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GetHuman-scottkel started working on this issue
May 14th, 2018 8:37pm
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May 14th, 2018 8:37pm