My Phone (***-***-****) started acting strange about * days ago. It would by itself sta...

GetHuman5914141's Technical or service issue with Family Mobile from April 2021

Help with my Family Mobile issue
The issue in GetHuman5914141's own words
My Phone (***-***-****) started acting strange about * days ago. It would by itself start going to different screens. I would not shut off. It would not hold a charge and would just act without my commands.**I took it to a T-mobile dealer in St. Paul where I purchased it about a couple of years ago. The service person kept showing me how to turn the phone off and on, which I had been doing successfully for over * years. I just want to get another phone (new) with the same phone number because I need it for business purposes.

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Family Mobile

Technical or service issue
Reported by GetHuman5914141
Apr 1st, 2021 - 4 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 311 others
0 customers following this
Items needed
Billing address
Email address
Phone number
Pin/Password on the account
Account holders name

Timeline

GetHuman5914141 started working on this issue
Apr 1st 11:39pm
GetHuman5914141 shared this issue with followers on Twitter
Apr 1st 11:41pm