My Phone (***-***-****) started acting strange about * days ago. It would by itself sta...
GetHuman5914141's Technical or service issue with Family Mobile from April 2021
Help with my Family Mobile issue
The issue in GetHuman5914141's own words
My Phone (***-***-****) started acting strange about * days ago. It would by itself start going to different screens. I would not shut off. It would not hold a charge and would just act without my commands.**I took it to a T-mobile dealer in St. Paul where I purchased it about a couple of years ago. The service person kept showing me how to turn the phone off and on, which I had been doing successfully for over * years. I just want to get another phone (new) with the same phone number because I need it for business purposes.
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