How do I get an extension on paying my bill on family mobile - Get an extension on my p...

GetHuman1382509's customer service issue with Family Mobile from November 2018

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The issue in GetHuman1382509's own words
Get an extension on my pay my phone bill just a two-day extension every other cell phone place gives extensions for free ... How do I get an extension on paying my bill on family mobile
Every other cell phone company gives extensions to their customers for free on paying their bill
I would like an extension for * days to get my bill paid
I've been with family mobile for a long time and really like my phone and I like the high-speed data but I do not like when I talk to the Reps that they don't seem to care about the customers
I've tried calling and don't get them to answer my questions on what the reasons are for not giving an extension to customers when online it says they do give today extensions I could hardly understand what they were saying they have such a strong accent and they were very rude and hung up on me
I have an issue with Family Mobile too
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Family Mobile

Family mobile
Customer service issue
Reported by GetHuman1382509
Nov 12th, 2018 - 4 mons ago
I have an issue with Family Mobile too
Not resolved
Seen by 17 customers so far
Similar issue to 564 others
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GetHuman1382509 started working on this issue
Nov 12th, 2018 3:39am