I am my mentally disabled brother’s Power of Attorney. On yesterday, September ** he vi...

GetHuman5313517's customer service issue with Family Dollar Stores Inc. from September 2020

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The issue in GetHuman5313517's own words
I am my mentally disabled brother’s Power of Attorney. On yesterday, September ** he visited Family Dollar Store ****** at ** S Main St, Memphis, TN twice and purchased a total of * (** gallon) storage totes. They come with lids but he didn’t see any lids. I’ve called that store as well as * other stores in this area and the phone just rings then hangs up. I’ve called * different customer service numbers to no avail. I’m trying to find out if I can go pick up the lids for him. If so, do I have to go to the store where he made the purchase? He does not have transportation. I have the receipts and am trying to correct the error the store made. The employee should have known and informed him that a lid comes with the product. Thanks for any help you can provide.
To resolve the issue I need to know if they will allow me, his Power of Attorney*sister to pick up the four lids, that are an essential part of the items he purchased, for my brother.
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Family Dollar Stores Inc.

Customer service issue
Reported by GetHuman5313517
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 28 customers so far
Similar issue to 652 others
0 customers following this

Timeline

GetHuman5313517 started working on this issue
Sep 29th, 2020 6:24pm

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