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GetHuman-mralcose's customer service issue with Family Dollar Stores Inc. from July 2018

Help me with my issue
The issue in GetHuman-mralcose's own words
Name and Address:*FAMILY DOLLAR ********** Culebra Rd Ste ****San Antonio, TX *****-********-***-******Additional Comment:**On *********..i bought an incomplete shower curtain set at about *** and since i paid exact change i left my receipt..i returned at*** pm.and the person in charge said i could leave my name and number and she would tell manager about the issue..I went back during the week and the same person told me manager was gone for the day and to keep trying.on*-**-**** i was able to see manager in store and she told me she knew nothing of issue....i tried to describe who was working that night and she rudely said...i dont know...I dont know who came from another store to help here.She told me to leave my name and number again so she could check cameras...i dis ask her so you will call me?she said yes...it is late wednesday almost thursday and no call.I live near this store and I feel i need some courteous customer service...please Call or email me **********...my name is Maria Alcoser....thank you

GetHuman-mralcose did not yet indicate what Family Dollar Stores Inc. should do to make this right.

How GetHuman-mralcose fixed the problem
Manager agreed to ex change
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Family Dollar Stores Inc.

Customer service issue
Reported by GetHuman-mralcose
Jul 5th, 2018 - 4 years ago
Fixed
Seen by 19 customers so far
Similar issue to 54 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-mralcose started working on this issue
Jul 5th, 2018 12:55am
GetHuman-mralcose indicated the issue is not fixed yet.
Jul 5th, 2018 2:08am
GetHuman-mralcose indicated the issue is not fixed yet.
Jul 6th, 2018 2:43am
GetHuman-mralcose indicated the issue is not fixed yet.
Jul 6th, 2018 2:44am
GetHuman-mralcose indicated the issue is not fixed yet.
Jul 6th, 2018 2:44am
GetHuman-mralcose indicated the issue is not fixed yet.
Jul 7th, 2018 1:10pm
GetHuman-mralcose confirmed the issue is fixed. Hooray!
Jul 8th, 2018 4:27pm
GetHuman-mralcose confirmed the issue is fixed. Hooray!
Jul 9th, 2018 3:43am

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