It took two hours to check in. Cash was refused so my daughter had to travel ** miles t...

GetHuman-joy_gill's customer service issue with Fairfield Inn and Suites from October 2020

Help with my Fairfield Inn and Suites issue
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The issue in GetHuman-joy_gill's own words
It took two hours to check in. Cash was refused so my daughter had to travel ** miles to deposit money into a bank branch that luckily happened to be in this state. Then the price we were quoted was not the price that she tried to charge me. My daughter had to leave yet again to get a copy of the reservation. Housekeeping did not clean our room. I had to change my own rash and replace my own towels. * "Breakfast" was unacceptable. No pet policy, a whinning dog woke me up.

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Fairfield Inn and Suites

Customer service issue
Reported by GetHuman-joy_gill
Oct 25th, 2020 - 4 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 37 others
0 customers following this

Timeline

GetHuman-joy_gill started working on this issue
Oct 25th, 2020 3:55pm
GetHuman-joy_gill indicated the issue is not fixed yet.
Oct 25th, 2020 4:12pm
GetHuman-joy_gill indicated the issue is not fixed yet.
Oct 25th, 2020 4:12pm