I am worried about an elderly man who lives in a remote part of Kent, Connecticut and h...
GetHuman1044579's customer service issue with FairPoint Communications from August 2018
Help with my FairPoint Communications issue
The issue in GetHuman1044579's own words
I am worried about an elderly man who lives in a remote part of Kent, Connecticut and his telephone is giving a constant busy signal. It is not a regular busy, but a "fast busy" and so we believe that the phone is out of order. (It is very difficult to report this because my phone company in NYS is not able to receive this kind of concern through the current automated system. The telephone number is in the name Cyril Moore, Jr. and it is (***) ***-****. Can you check this out and see what needs to be done? You can get back to me at this email address: *****@***.com*Thank you. Sharon Kroeger
GetHuman1044579 did not yet indicate what FairPoint Communications should do to make this right.
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How GetHuman1044579 fixed the problem
This is quite unique, since it involves prior interstate wiring, I believe, now fragmented by different telephone ownerships in different states. In any case, the calls now go through, So thank you. SDK
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