Ever since we hired fairpoint, we've had problems with our internet connections. I've c...

GetHuman747364's customer service issue with FairPoint Communications from June 2018

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Help with my FairPoint Communications issue
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Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
GetHuman747364's next move: have a FairPoint Communications rep call.
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The issue and preferred resolution, in GetHuman747364's own words:
Ever since we hired fairpoint, we've had problems with our internet connections. I've called so many times and all they say is to disconnect it, wait ** seconds, and reconnect. I want to remove all of your services. I paid $*** for the instalation, so I would like a refund or to keep the router. Thank you very much.
I trust that FairPoint Communications will make this right and come up with a resolution that is fair.
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FairPoint Communications

Customer service issue
Reported by GetHuman747364
Jun 4th, 2018 - 2 mons ago
I have an issue with FairPoint Communications too
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Seen by 6 customers so far
Similar issue to 325 others
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Timeline
GetHuman747364 started working on this issue
Jun 4th 12:54pm