Facebook Customer Service Issues

Archive 1667

The following are issues that customers reported to GetHuman about Facebook customer service, archive #1667. It includes a selection of 20 issue(s) reported June 18, 2022 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Help Center Jagdish, your account has been locked due to unusual activity. This could mean someone accessed your account without your permission. The lock date is March 31, [redacted]. For your security, your profile won't be visible on Facebook, and you won't be able to use your account. To unlock your account, we will guide you through the steps. Your comment violates our community standards on spam. No one else can see your comment. These standards are in place to prevent fake ads, scams, and security breaches. Author: Mr. Hari Bhajan= Jagdish Soni Regards Ram Ram Ji 🙏 Please continue Dear Facebook, My important Facebook account has been locked for a while now. Kindly unlock it soon. Name: Jagdish Soni Email: [redacted] Phone: [redacted] Please assist me
Reported by GetHuman7548472 on samedi 18 juin 2022 02:57
Rohit, you disagree with the decision made on June 17, [redacted]. Typically, it takes about one day to review the information. Your account is not visible to people on Facebook, and you are unable to use it. What happens next is that we will check your account again. Due to the global pandemic of Coronavirus (COVID-19), we have fewer people available to review information. This means that we may not be able to review your account. If we find that your account complies with our community standards, you will be able to use Facebook again. If we find that your account does not comply with our community standards, it will be permanently disabled, and you will not be able to appeal. Log out from Rohit Panday's account.
Reported by GetHuman7546889 on samedi 18 juin 2022 03:52
I am unable to access my Facebook page after entering my login details in the search engine browser. Instead, I keep receiving the error message: "Sorry, something went wrong. We're working on getting this fixed as soon as we can." This issue persists across different devices, including my tablet and the computers at the local library. It seems that the problem lies with the Facebook site itself rather than with my devices or actions. Thank you, Michael Bolton.
Reported by GetHuman7549175 on samedi 18 juin 2022 12:37
Hello, ID my name is ***, first name *** and last name ***. My date of birth is ***. My email is ***@*. Please reopen and return my account. I will prove that the name is my real name according to my National Identity Card from Myanmar. I attach my National Identity Card from Myanmar with this mail. Thank you for your help. Facebook disabled my account without warning for being underage. I have tried to contact them with no success. They ask for card details which I have never provided. I try my best to behave properly online, but my account disappeared unexpectedly. Please let me know my mistakes and return my account soon. Thank you and God bless you. Thanks, Facebook Team.
Reported by GetHuman7549258 on samedi 18 juin 2022 13:17
Dear Facebook Team, I am reaching out regarding the recent disabling of my account with the username ***. I have attached a copy of my Nationality Identity Card from Myanmar as proof that the name associated with the account is indeed my real name, as per your policies. I was taken by surprise when my account was disabled for alleged underage violation without any prior notification or explanation. Despite my efforts to contact your support team, I have not received a helpful response. The instructions provided led me to enter card details, which I have never done before. Maintaining my account is crucial as it keeps me connected with family and friends. I have always ensured to uphold community standards and promptly remove any inappropriate content. It was distressing to find my account gone without warning, especially when I was trying to communicate with loved ones. I kindly ask for your assistance in understanding the reasons behind the account closure and for the prompt reactivation of my account. Your help in resolving this matter is greatly appreciated. Thank you for your attention.
Reported by GetHuman7549258 on samedi 18 juin 2022 13:19
Hello, I would like to address the issue I am experiencing with my Facebook account. Today, my account named Indahouse ZaboyDesign was blocked due to an alleged violation of the Facebook Community Standards. I created this account to share my creativity and experience in design, art, and graphics. My main account, Zaboy Olga, also reflects my last name. I have made several design-related posts, updated my profile picture and cover, added friends, and sent friend requests to around 60-70 people over 4-5 hours. I am unsure of what specific rules or norms I have violated, as I did not receive any warnings on my page. I have requested verification but am not sure how that will help, as I did not use a phone number or personal photos during registration. I believe in Facebook's commitment to transparency and would appreciate if you could clarify the reasons for my account block. I am willing to provide any necessary information to resolve this matter. Thank you for your attention and assistance. Have a great day.
Reported by GetHuman-olga_des on samedi 18 juin 2022 13:52
Dear Sir, My account under the name of Mohammad Asif Ahmadi has been disabled by the community. I am confident that I have not violated any rules and I deeply respect you and your community guidelines. I believe there may have been an error, and I kindly request you to review my account promptly and reopen my Facebook account. This is urgent as my account is linked to other social media platforms like PUBG Mobile, Instagram, and various apps from the Play Store. Despite my efforts to follow all the rules diligently, my account was still disabled. I ask for a swift review of my account and possibly an update to your reporting system. Thank you for your attention to this matter. Account Name: Mohammad Asif Ahmadi Date of Birth: 17/06/[redacted] Linked Phone Number: [redacted] Facebook Account Link: [redacted]
Reported by GetHuman-mdasifmi on samedi 18 juin 2022 17:14
Dear Sir, My account under the name of Mohammad Asif Ahmadi has been disabled by the community. I believe I have not violated any of your rules and regulations, and I deeply respect you and your community guidelines. I am certain this is a mistake, so I kindly request you to review my account and reactivate my Facebook account promptly. This is essential as my account is linked to other social media platforms like PUBG Mobile and Instagram, as well as many apps from the Play Store. I have always followed your rules diligently, and I urge you to reconsider the disabling of my account. Your immediate attention to this matter would be greatly appreciated. Thank you for your understanding. Account Name: Mohammad Asif Ahmadi Date of Birth: 17/06/[redacted] Linked Phone Number: [redacted]
Reported by GetHuman-mdasifmi on samedi 18 juin 2022 17:27
Hello! I need help with my suspended Facebook account. It mentions violating Community Standards, but I am unsure why. I carefully read the guidelines and believe my account was solely used for Marketplace. Can someone please assist me? It has been suspended since the 13th. Thank you! The notification states: Mitchell, you disagreed with the decision ON JUNE 13, [redacted]. Typically, it takes a little over a day to review. Currently, my account is not visible, and I am unable to use it. I look forward to the next steps where Facebook will reassess my account based on the Community Standards.
Reported by GetHuman7550261 on samedi 18 juin 2022 20:57
Dear Sir/Madam, I wish to report the compromise of my Facebook account associated with the email address [redacted] The following changes have been made without my authorization: 1. The email address linked to the account has been altered. 2. The phone number associated with the account has also been changed. 3. The password has been modified. Upon logging in, I noticed that the account now displays the name Bismark Nii Lamptey. Despite my attempts to rectify the situation through various means on the Facebook site, including contacting a group chat, I have been unable to regain control. To further complicate matters, my alternate email address [redacted] has been connected to another individual named Comfort. Although I have managed to change the password for this email address, I am still linked to Comfort's account. I have crucial responsibilities managing the CHURCH UNIVERSAL AND TRIUMPHANT OF GHANA and AFRA YOUTH pages on Facebook, including broadcasting videos that are scheduled for tomorrow. Therefore, I urgently require assistance in resolving this security breach and regaining access to my account. Your prompt attention to this matter would be greatly appreciated. Thank you.
Reported by GetHuman7550597 on dimanche 19 juin 2022 00:10
Dear Sir, I am writing to inform you that my account under the name of Mõhãmmàd Ásîf Âhmådī has been disabled by the community. I believe I have not violated any rules or regulations, and I have always respected you and your community guidelines. I am certain there has been a mistake, and I kindly request you to review my account and reactivate my Facebook account promptly. This is important to me as I have linked it with other social media platforms like Pubg Mobile, Instagram, and various apps from the Play Store. I have always adhered to your guidelines diligently, yet my account remains disabled. I urge you to review my account swiftly and consider updating your reporting system for accuracy. Thank you for your attention to this matter. Sincerely, Mõhãmmàd Ásîf Âhmådī Date of Birth: 17/06/[redacted] Linked Phone Number: [redacted]
Reported by GetHuman-mdasifmi on dimanche 19 juin 2022 03:24
Dear Sir, I would like to bring to your attention that my account under the name Mian Usman has been disabled by the community. I am positive that I have not violated any of your rules and guidelines. I hold great respect for you and your community standards. I believe there may have been a misunderstanding. Kindly reconsider and reinstate my Facebook account at your earliest convenience. This is crucial as my account is linked to various other social media platforms such as PUBG Mobile and Instagram, as well as numerous apps from the Play Store. I have always adhered to your rules diligently, yet my account was unexpectedly disabled. I kindly request a swift review of my ID and an improvement in your reporting system. Thank you for your prompt attention to this matter. Account Name: Mõhãmmàd Ásîf Âhmådī Date of Birth: 17/06/[redacted] Linked Phone Number: [redacted]
Reported by GetHuman-mdasifmi on dimanche 19 juin 2022 03:27
Dibakar, it appears that you have contested a decision DATED JUNE 19, [redacted] Typically, it takes a little over a day for us to reassess your details. Your Facebook account is currently not visible to others, and you are unable to use it. What to expect next We will conduct another evaluation of your account. If we determine that your account complies with our Community Standards, you will regain access to your Facebook account. Should we find that your account does not adhere to our Community Standards, it will be permanently deactivated, and you will not be able to contest this decision again. Please log out from Dibakar Singha Debu Download Your Information
Reported by GetHuman7550996 on dimanche 19 juin 2022 06:38
Hello, I would like to address that my account under the name of Mõhãmmàd Ásîf Âhmådī has been disabled by the community guidelines. I firmly believe that I have not violated any rules and regulations. I have a lot of respect for you and your community guidelines. I kindly request you to review my account, as I am confident that there has been a mistake. I use my Facebook account to stay connected on various social media platforms like PUBG Mobile and Instagram, as well as other apps from the Play Store. Even though I have always followed the rules, my account was still disabled. I urge you to please speed up the review process and make necessary updates to your reporting system. Thank you for your attention. Sincerely, Mõhãmmàd Ásîf Âhmådī
Reported by GetHuman-mdasifmi on dimanche 19 juin 2022 16:12
Dear Sir, I'm writing to inform you that my account, under the name Mohammed Asif Ahmadi, has been disabled by the community. I am confident that I have not violated any rules and regulations. I greatly value and follow your community guidelines. I believe there may have been an error, and I kindly request you to review and reinstate my Facebook account promptly. My account is connected to other platforms such as PUBG Mobile and Instagram, along with various apps from the Play Store. Despite adhering to your guidelines, my account was inexplicably disabled. I urge you to reexamine my account expeditiously and consider updating your reporting system. Thank you for your attention to this matter. Sincerely, Mohammed Asif Ahmadi Date of Birth: 17/06/[redacted] Linked Phone Number: [redacted] Email: [redacted]
Reported by GetHuman-mdasifmi on dimanche 19 juin 2022 16:14
My account has been compromised, leading to a password change and the unauthorized posting of distressing content. Both my Facebook and Instagram accounts have been disabled. Despite police involvement and attempts to recover my account, I am unable to access customer support. The affected page, a business one linked to my personal account (Chris DeSnoo Corwin), holds sentimental value with years of photos and connections important to my dental hygienist profession. Assistance in regaining access to my accounts promptly would be greatly appreciated as time is running out before they are permanently deleted.
Reported by GetHuman7552477 on dimanche 19 juin 2022 23:22
Hello, I encountered a situation on Meta involving my friend who was targeted by individuals using fake accounts to tarnish her reputation. They resorted to using offensive and inappropriate language to harass her on the platform, causing my friend distress. We believe these accounts belong to the same person. I kindly request your assistance in reporting or disabling both of these accounts named "You Po," "Kelly," and "Kally Zoey." We appreciate your prompt attention to this matter. Thank you, Meta, for your help. I am eager for your response and trust that you will address this issue effectively.
Reported by GetHuman-lilychai on lundi 20 juin 2022 04:05
Dear Facebook Support, I recently discovered that my account has been disabled due to alleged inappropriate content, which I assure you was not the case. I have been an active user for 11 years, and my account holds countless memories and connections that are extremely valuable to me. I am also concerned that my account may have been hacked. I kindly request your assistance in resolving this issue promptly and restoring access to my account. Thank you for your attention to this matter. Sincerely, Asfak Ak
Reported by GetHuman-asfakkaz on lundi 20 juin 2022 06:13
Hello, I need assistance with my mother's account. It seems her account may have been hacked. After receiving an email prompting her to reset the password, she followed the instructions. However, when she attempts to log in with the new password, she is asked for a PIN generated by an app she never set up on her phone. Consequently, she is unable to access her Facebook account on her phone or on the website. She has tried to request reactivation by submitting her driver's license but has not received a response and remains locked out. Please help us reactivate her account. The account details are as follows: Antonia Tavella - [redacted] Since she is 67 years old and not fluent in English or computer literate, please contact me for further information as I am her son. Thank you for your help. Best regards, Alessandro Galloni.
Reported by GetHuman7553009 on lundi 20 juin 2022 07:17
I have already provided my email and driver's license to Facebook but have not received any response after submitting my ID. I believe I have verified my identity sufficiently, yet my account is still inaccessible. Many users have faced similar issues when updating their phone numbers. I am frustrated with the lack of assistance and the ordeal of reclaiming my account. Facebook seems more focused on personal data and political motives rather than positive interactions. The platform has become a hub for unwanted business solicitations rather than genuine connections. I have used this account for years and now feel deceived and undervalued by the service.
Reported by GetHuman7554249 on lundi 20 juin 2022 16:17

Help me with my Facebook issue

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