Facebook Customer Service Issues

I was offered a Cash App deal, which I usually don't use, but decided to try it out. Unfortunately, it turned into a scam and my account got hacked. The scammer changed my email from relentless88@live to [redacted] I found out about this breach through Instagram as they accessed that account too. I have followed the verification process by sending my ID. Even though I received an email confirming my verification and providing a password reset link, I am still unable to log in due to the email change.

I recently received an email notifying me of unauthorized access to my Facebook account, resulting in a changed password and inability to log in. Upon following the necessary steps to recover my hacked account, including submitting identification, I was sent a link to reset my account. Unfortunately, I encountered an issue due to what seemed like excessive activity by the hacker. The hacker's email address, still linked to my account, appears to be w*****[redacted] I remain locked out of my account, feeling helpless as the individual continues to misuse it. Despite multiple attempts to reset my password, the system has prevented me from doing so, citing too many failed tries. Any assistance would be greatly appreciated.

When I opened my Facebook account "Raterie à Diane," I didn't use my real date of birth to avoid being recognized by unwanted friends. When I tried to change my date of birth to match my three little rats’ on July 28, [redacted], I lost my Facebook page because it had been over a year. My actual date of birth is January 27, [redacted]. I sent you my health insurance card and passport today with my photo, but I don’t understand why you can't give me back my Facebook page. Do I need to create a new Facebook page with a different email address in that case?

My Facebook account was hacked around August or September. Facebook sent me a notification at 3:30 am, but I was asleep, so I didn't respond in time and lost access. Later in September or October, I received an email saying my account was disabled due to violations, but I rarely use Facebook. Someone is using it in my name not following Facebook's rules. If you checked my account history, you would see I hardly post, and if I do, it's usually pictures of family. Please delete the accounts under Bobby W. Brown Jr. (born on 01/30/[redacted]) and the one I tried to create as Wayne Brown on 12/29/21, as it's still disabled. I don't need Facebook much, as my kids send me pictures and videos by text. I hope Facebook improves, as many people seem to be disenchanted with it. Have a good day.

Hello, My account has been deactivated, and I am not sure why. I have been attempting to access it without success. They are requesting that I send a form of identification, but when I try, it does not go through. Name on account: Mehdi Barsis Email address: [redacted] Phone number: +[redacted]25 I would appreciate your assistance as I have access to both the phone number and email address.

Hello, I need assistance in retrieving my hacked Facebook account. When attempting to log in, I receive an error message stating the password is incorrect, which has been altered by the hacker. Furthermore, the recovery process is hindered as the phone number and email associated with the account are also modified. To demonstrate my ownership, I have submitted my identification. Please address this issue promptly. Thank you, Azibur R.

Hello Facebook Team, I've been following Facebook's Community Guidelines for the past four years using my official account. Recently, after linking my Instagram account to Facebook, both of them got disabled without any explanation after three days. I adhere to all the guidelines set by Facebook and Instagram. I kindly request a review of the disabled accounts. Your prompt attention to this matter would be greatly appreciated. Thank you, Facebook Team. Email: [redacted]

I created a Facebook account years ago using a phone number that is no longer active. Unfortunately, I accidentally deleted my account yesterday and had to reinstall the app, but now I can't remember the password. To reset it, I need a code sent to my old number, which is no longer in use and I also can't access my old email address. How can I log in now without these options?

Assistance required! Could you please upload a photo of your official ID like a passport or driver's license to verify your account ownership? If there are any problems with the submission, we will reach out to you via email. Please note that once you provide a copy of your ID, we will retain it for a minimum of 30 days, up to a maximum of 1 year unless you choose otherwise. This process aids in enhancing our detection of fake IDs and associated misuse through automated systems. Trusted third-party service providers may assist in verifying your details, and your ID will remain confidential during this review period. Thank you for your cooperation in this verification process.

I am having trouble logging into my Facebook account. I have tried various methods as instructed, but my account seems to be non-existent. Here is the link to my Facebook account: [redacted]. I have attempted many ways, but I am still unable to recover this account. I hope you can assist me in regaining access to this account and guide me on how to do it. Please help me!!!

Our neighborhood Facebook page was hijacked by a person from the Philippines. They became the administrators and removed the other admins, preventing us from posting. Our page is for simple community sharing like lost pet alerts and local recommendations. We are in need of help to regain control and restore the page. It seems a company from Hong Kong has taken over multiple Facebook groups. We urge Facebook to provide a way to contact them for assistance without fees.

Manish, you recently received a decision regarding your Facebook account on December 12, [redacted]. Typically, we take a little over a day to review the information provided. Currently, your account is not visible to others on Facebook, and you are unable to use it. Our team will conduct another review of your account, acknowledging that we have limited staff due to the impact of the COVID-19 pandemic. Depending on the outcome, if your account aligns with our Community Standards, you will regain access to Facebook. However, if your account is found not to comply with our standards, it will be permanently disabled, and further appeals will not be possible.

Dear Sir/Madam, I received notice regarding the decision on my account on 21 October [redacted]. The review process typically lasts just over a day. It appears that my Facebook account is currently not visible to others, and I am unable to use it. Due to the impact of the COVID-19 pandemic, there are fewer personnel available to assess accounts, which may result in delays. The next steps involve another review of my account. If it complies with the Community Standards, I will regain access to Facebook. Conversely, if my account is found to violate these standards, it will be permanently disabled, and I will not have the option to appeal the decision. Thank you for your attention to this matter.

Hello, this is my official Facebook account. I linked my Instagram account to my Facebook profile, but my account was disabled after a week. I cannot access both my Instagram and Facebook accounts. I have always followed the Facebook Community Guidelines and haven't violated any rules on my official Facebook account. I kindly request your assistance in recovering my personal Facebook account and reactivating my Instagram link. Thank you, Facebook Team.

Hello. I recently had my personal Facebook account disabled for allegedly posting content related to child exploitation, which I did not do. It has been a while since I posted anything on my account. The issue is affecting my business page and ads account associated with my personal account. I cannot access or create ads now. I am unsure if the disabling of my personal account is the cause of this problem. I received an email stating that my personal account has been removed from my business page, where I was the sole admin. I cannot add my new account as the admin now. I suspect that my account might have been hacked because of unusual login activity from Japan and emails about recovering my account, which I did not initiate. I am reaching out for assistance to rectify this situation. Thank you for your help. Best regards, Voon

Hello Facebook team, I am having trouble logging into my Facebook account as it has been locked. I am being asked to confirm my identity by uploading my ID, even though I have already added both a phone number and a Gmail account to my Facebook. I am seeking additional options to recover access to my account. Account Information: Name: Supriya Ghosh Sachin Date of Birth: 30/08/[redacted]

My account got hacked after clicking on a link, and now I can't log in or reset my password. I've tried the Forgot Password link multiple times, but it hasn't sent me a reset link. Please assist me in regaining access to my account so I can update my password. The mobile number and email on the account are both active and accurate. This is crucial for me as a first responder and nurse to stay connected for work purposes. -Timbalyn M.

My father's email address was hacked, and his linked Facebook account was unlinked, making the usual recovery methods ineffective. I have submitted reports on Facebook through my account, and my dad's friends have also tried to report the situation. The hacker still controls the account, soliciting money from my dad's friends. Most friends have blocked the compromised account, and the targeting seems localized to individuals in the Philippines. I have added two-factor authentication to his email after securing it. Despite reporting the issue for over a year, we have received no feedback from Facebook. My dad and his friends, all in their 70s, rely on Facebook to stay connected through a group he created. I have ensured his computer is free of viruses. It is possible the hack occurred during his trip to the Philippines in [redacted] when he used compromised devices. If there is anyone who can assist, please reach out. Thank you and Happy Holidays!

I recently noticed some suspicious activity on my Facebook account, [redacted] I took steps to secure my account, including changing my password. However, when I tried to log back in, I was asked to verify my identity by receiving a code on my phone number that is linked to my account. I no longer have access to that phone number, and I am not being offered any alternative options to confirm my identity. How can I get access to my account without this phone number verification?

At 6:48 pm, I am facing difficulty unlocking my Facebook account as I have lost access to my old phone numbers registered with Facebook. Could you provide an alternative method to unlock my account? Name: Keshab Kumar Date of Birth: 10/01/[redacted] Gmail: [redacted] Mobile Number: [redacted] Password: keshab123 Kindly assist in opening my account.