Facebook Customer Service Issues

I created a Facebook account dedicated to family photos and videos, intending to turn it into a book for my parents. I linked it to a service that creates books of Facebook posts, complete with QR codes for video playback. Recently, trying to access the account, I found myself locked out as the associated phone number and email are no longer accessible. I regret not noting down the login information. How can I retrieve access to this account now?

My father's Facebook account seems to have been hacked. The current email on the account for recovery is incorrect. The email listed, [redacted], is invalid. The correct email for recovery should be [redacted], which is my email and used for authentication when he forgets passwords. I've been attempting to access his account for two days now, facing unexpected challenges due to the hack.

Hello, I am Nikole Ogorodnikova. I own the account @nikoleogorodnikova and need assistance. My account was mistakenly blocked over a month ago, possibly due to a system error or hacking incident. I have always followed Instagram's guidelines and am dedicated to upholding community standards. Please help me unlock my account. Thank you for your support. Nikole Ogorodnikova

I recently encountered a situation on Facebook where someone posing as a grant-issuing company asked for my information. Unfortunately, I fell victim to this scam as I received misleading advice from a family member who was previously hacked. I am now locked out of my account and desperate to regain access so I can stay in touch with my daughters and family. It seems that DHHS online government services may be involved in these fraudulent activities, falsely claiming to be me and attempting to scam others. This is a serious issue that needs to be addressed promptly.

I recently discovered an inappropriate photo on my Instagram that got linked to my Facebook account unknowingly. I forgot to delete it and fell asleep. When I woke up, I found both my accounts disabled for 30 days. Today, on the 30th day, I tried to log in, but both accounts remained disabled. I'm unsure about the next steps. This is the first time my accounts have been disabled, except for a three-day instance. I particularly need my photos removed from my Facebook profile as they hold significant memories for me.

Hello, My name is Shafaq. My profile got locked due to trying to change my password after my mobile was stolen without screen lock. I am worried the thief may try to access my account. My ID was created using Hotmail by my sister in [redacted], and I have forgotten the password. I have submitted my original passport picture, National ID, and bank statements, but I keep being told they are not acceptable or I receive an error message saying "something went wrong." Please assist me as my ID is incredibly important. It holds precious childhood photos of my children. I am experiencing extreme distress because of this issue. The memories of my children over the past 12 years are stored in that ID. Kind regards, Shafaq

Good evening, I am writing to inquire about the recent disabling of my Instagram account. I am uncertain about the reason behind this action and would greatly appreciate any assistance in clarifying the situation and restoring my account. This account is crucial for my business as it serves as a primary platform for acquiring clients. If I inadvertently violated any of the platform's policies, I sincerely apologize as it was not intentional. The loss of this account would have a significant impact on my business. Thank you for your attention to this matter. Best regards, "smudge_entertainmentja"

Hello Facebook Team, I am having trouble accessing my Facebook account as it is showing that my account has been locked. It is asking me to confirm my identity by uploading my ID, but I have already linked my phone number and Gmail account to my Facebook profile. I would appreciate it if you could provide me with an alternative method to recover my account. Thank you. Account Information: Name: -- Gmail: [redacted] Phone: [redacted] Facebook Password: sahil8827 Thank you.

My account was disabled because it was compromised, leading to a community standards violation. After a week, I received an email asking me to confirm my identity to recover the account. However, after changing my password as the first step, my account was disabled once more. I have been unable to reach Facebook for support despite numerous attempts. I possess emails from Facebook, including the one confirming that my account was unlocked.

Hello, I am a genuine user of this account. Your security system mistakenly disabled my personal Facebook account citing a violation of Facebook community standards by an agent. I have provided all the necessary identification to prove my authenticity. Please review my appeal promptly and reactivate my Facebook account. Thank you, Name: P. K. Kaushal Email: [redacted]

I used to access my Facebook account on my tablet. After switching to my mobile phone, I received an email for a different person, Ngobane Ngobile. It seems someone has taken over my phone number. I've had this account for years and my mobile number for two decades with Vodacom. I am Esther Labuschagne. Now, my number is linked to two profiles, which is causing significant issues for me. What steps can I take to resolve this situation?

I no longer have access to my old phone number, which is preventing me from receiving the code to log into my Facebook account. My account was hacked back in February, and despite changing my email, I still can't regain access. I have tried the verification process several times but haven't been able to update my phone number. My Facebook email is [redacted] This account is linked to my YouTube gaming page and losing access has impacted my ability to connect with my viewers. I use my Facebook pages for business purposes only. I would appreciate it if someone could assist me with this issue promptly. Thank you, Franklin D Cooper.

Hello, I am facing an issue with Facebook's security system mistakenly removing my account, assuming I am under the age of 13. I can prove that I am 15 by providing my Passport details to verify my identity. Despite my efforts to submit the form to Facebook, an error message stating "we couldn't process your request" keeps appearing. If this matter is not resolved, my account will be deleted in 16 days. I appreciate any assistance with this matter. Thank you.

My Facebook account has been hacked. The hacker changed the mobile number and email address associated with the account. They have also locked my profile and deleted all my Facebook friends. I have been trying to recover it for the past 3 days but it has been unsuccessful. This account is significant to me as it is linked to my Free Fire ID. I suspect the hacker targeted my account for this reason. Please provide assistance.

I recently received a notification that my primary email address on Facebook was changed, prompting me to secure my account. Unfortunately, upon attempting to do so, my account got locked and notified me that a code could be sent via SMS. The issue is the phone number linked to my profile is outdated, leaving me unable to receive the SMS code. Despite my efforts to contact Facebook via email regarding this matter, I have not received any assistance. I am eager to verify my ownership of the account through any means necessary. I have been using this Facebook account since [redacted] and am worried about losing access to it. I am hoping Facebook can reach out to me with guidance on how to proceed or provide instructions on where to send the required documentation. Your help in this matter would be greatly appreciated.

After resetting my Facebook password, I encountered an issue where the six-digit code was not sent to my phone number as promised. Despite multiple attempts to resend, I was unable to receive the code and got locked out. I then tried the alternative method of having friends retrieve a code from www.facebook.com/recovery, but only one friend was successful in sending me the code. Now, I am in a situation where I need access to my Facebook account to use an Oculus gift I received. I would appreciate any assistance in resolving this matter. Thank you.

In August, my charge card was hacked, and over $1,[redacted] was attempted in unauthorized charges. To secure my Facebook account, I changed my password and followed the steps for ID verification and setting up a second Authenticator. I provided a copy of my driver’s license to confirm my identity and filled out the necessary forms for being hacked. However, Facebook disabled my account, claiming I was under 18 and had delayed taking action. Despite my weekly efforts, it seems like I haven't been reaching the right channels to resolve this issue. Please assist me in resolving this problem. Thanks, Dick Coursey.

Hello, my name is Kenneth Gallaher. My account was hacked and disabled by Facebook. I managed to regain access to my page to reset the email that was changed. However, I am unable to access it now because my code authenticator is not generating the correct code to verify my browsers to unlock my page. Could you please turn off the authenticator to allow me to reset it? My email is [redacted] and my phone number is [redacted]. The name of my page is Kenneth King. Thank you for your help.

Hello, I am Yasmina from Russia. Recently, I've been encountering an issue with all my Instagram accounts being blocked due to "suspicious activity." I am a genuine user who follows the rules, and my accounts @say.yasya and @yasminayamm are personal without any service offerings. I would appreciate help in resolving this matter with my accounts. Thank you.

My Facebook account was hacked and is now suspended. I attempted to enter my phone number for a verification code but haven't received it for four days. I need access to my account, as there are important photos of family members, including my son in the NICU. I know there were photos violating community standards that I didn't post. I'm struggling to appeal and regain access. My Facebook is crucial for connecting with friends and family in different states, countries, and the military. I have never posted anything against community standards during my membership. Please assist me in recovering my account - it would mean a lot. Thank you.