Facebook Customer Service Issues

Hello, I am Abdus Sobhan Rayhan, the legitimate user of the email [redacted] connected to my Facebook account and the phone number (+[redacted][redacted]). I have submitted my Passport and National Identity Card to verify my identity to you. I have noticed that not only myself but also some of my friends and others are facing the same issue recently. I kindly request your assistance in resolving this matter. Your security system disabled my personal Facebook account mistakenly, citing a violation of the Facebook Community Standards. I have provided you with all the necessary identification documents to support my appeal for the reopening of my Facebook account. I hope you will review my case and reinstate my account promptly. We have been attempting to recover our Facebook accounts for the past few days without success. We are disheartened by the lack of response from your end. It is challenging for us to accept that our personal and genuine Facebook accounts are inaccessible. Thank you to the Facebook Team for your attention to this matter.

Dear Sir, I am Abdus Sobhan Rayhan, a genuine user of the email address [redacted] (linked to Facebook) and phone number +[redacted][redacted]. I have submitted my Passport and National Identity Card to verify my identity with you. Several of my friends and others have faced the same issue recently. Kindly assist us. My personal Facebook account was mistakenly disabled by your security system for supposedly violating Facebook Community Standards. I have provided all the necessary identity information for you to review my appeal and reactivate my account promptly. We have been attempting to recover our accounts for the past few days but have not received any response. We are truly disheartened by this situation and hope for a swift resolution to regain access to our authentic Facebook accounts. Thank you, Facebook Teams.

I have been using my nickname instead of my real last name on my long-standing Facebook account. Later on, I created a business page linked to my personal account. Recently, my personal account got restricted, possibly due to using it for business ads without providing my ID. I uploaded my ID as requested to fix the issue. However, the main problem now is that I never added a phone number to my account, so I am unable to receive the recovery message. The circular steps keep leading me back to the "your account is blocked" page. It has been a month, and I am unable to manage my business or access my contacts and memories from my travels. Any suggestions on resolving this would be greatly appreciated. Thank you. Warm regards, Alessia

Hello, I am Cathy P Naipao, and I created my Facebook account in early [redacted] after familiarizing myself with all the policies and commerce regulations. I am currently facing an issue with my Marketplace being disabled. I want to express my gratitude to Facebook for providing a platform that has made connecting with people worldwide easier. I sincerely apologize if I inadvertently violated any rules that led to this problem. The problem arose when I was in the process of selling products for an American and Australian online company, and my posts were not receiving any feedback. I attempted to rectify the situation by reposting the item, but unfortunately, my Marketplace app was disabled suddenly, hindering my online business activities. I assure you that I have always adhered to Facebook's policies and have never misused the platform. I kindly request for assistance in restoring my Marketplace app so I can resume my online business. I am committed to addressing any unintentional mistakes promptly to prevent any future issues. Thank you for providing a secure platform like Facebook. I look forward to hearing from you soon.

My personal Facebook account is currently locked. After the account lock, it asks for an ID confirmation. I don't have any government-issued ID to confirm. Therefore, I kindly request alternative options like receiving a code on my phone or email to unlock my personal account. Name: Manoj Kumar Lingala Email: [redacted] Password: Ganesh@12 Phone Number: [redacted] Thank you, Facebook team.

Hello, I would like to report that my Facebook account has been disabled without any valid reason. I have always followed the Facebook community guidelines and only posted personal content on my account. I have used my real name, pictures, and phone number on my account, which clearly indicates it is my personal account. I suspect that someone maliciously reported my account without any justification. As a result, I am unable to log in to my Facebook account. I kindly request the Facebook team to assist me in recovering my personal account. Thank you, [redacted]

Hello Facebook Team, I believe my account linked to Instagram was mistakenly deleted. This account is very important to me and I would be grateful if you could review and possibly restore it. Below are the details: Instagram: Username: Kisori365 Password: ASHish73 Facebook account details: Account: [redacted] Password: ASHish[redacted] I kindly request your assistance in reactivating my Facebook account. Thank you for your understanding and support. Sincerely, A Concerned User

Hello Facebook Family, I hope you're all doing well. Recently, on Monday, the 11th of October, my friends and family messaged me on WhatsApp regarding some tags on my Facebook account. Upon checking, I discovered that my account has been hacked and suspended. I've been trying to recover it, but Facebook is sending the security verification code to an old number that I no longer use. The old number is +[redacted]0, and my current number linked to Facebook is +[redacted]1. My email linked to the account is [redacted] It's essential for me to regain access as many important photos of my kids and family are on there, and I also use Facebook daily for Marketplace. It has been a challenging time since the 11th of October, and I'm unable to receive the security code on the old number. I kindly request Facebook to update my current number +[redacted]1 for sending the verification code.

Dear Sir, my Facebook account has been disabled without any reason. I have always followed Facebook's Community Guidelines and only posted personal content. I used my real name, pictures, and phone number on my account. I believe someone reported my account unjustly. I have personal data stored there and I cannot access my account currently. I kindly request your assistance in recovering my account.

I keep getting an error message on my Facebook news feed saying, "Something went wrong. This may be because of a technical error that we're working to fix. Please try reloading this page. Reload Page." I've attempted numerous solutions to resolve this issue but nothing has worked so far: 1. Refreshed the page on my Android Facebook app 2. Updated the app on my Android phone 3. Uninstalled and reinstalled the Android Facebook app 4. Cleared cache and data on the Android Facebook app 5. Accessed Facebook on someone else's phone where it works fine 6. Logged into Facebook using a PC internet browser 7. Refreshed the page on the PC internet browser 8. Disabled internet browser extensions 9. Cleared browser history and cookies 10. Tried another person's PC internet browser where Facebook works 11. Changed my Facebook password Despite all my attempts, the issue persists on my devices. Even when others log in to Facebook on my phone and PC, their accounts work flawlessly. No matter the device or browser used, my news feed doesn't update. How can I resolve this ongoing problem?

Facebook Help Hello! Happy Birthday! We want to inform you about the updated Facebook settings now that you're an adult. As a minor, you had some protections that have now changed. For instance: - Anyone can message you. - You can have a public search listing and use the tag suggest feature. - Remember that anything you share publicly can be seen by anyone, even outside Facebook. Please adjust these settings and learn more about the changes. Thank you! Dear Sir, I am reaching out regarding my official Facebook account, which is currently suspended. I have submitted a request for account recovery, but I have not received any response from the Facebook team. It has been a few days now, and I am concerned about the message stating that my account may be permanently disabled. I kindly request your prompt assistance in resolving this issue.

Happy Birthday! I recently transitioned to an adult on Facebook and noticed some changes in the settings concerning message accessibility, public search listing, and sharing visibility. My official Facebook account got suspended, and despite submitting a recovery appeal a few days ago, I haven't heard back from the Facebook team yet. I am worried about the possibility of it being permanently disabled. I kindly request assistance in resolving this issue promptly.

My Facebook account was hacked on October 15th. The hacker is misusing my Messenger to ask for money from my friends, instructing them to send it to a cell number (+[redacted]8). They altered my phone number, preventing me from recovering my account. Facebook's response after reporting the hack was unsatisfactory. The fraudulent individual, posing as Natasha Grigor van Huyssteen, is swindling money from others. I need assistance to resolve this issue as my account is still compromised.

Kepada pihak yang terhormat di Facebook, Saya ingin meminta pengiriman kembali kode autentikasi dua faktor untuk akun Facebook saya yang terkunci. Saya lupa dengan kode autentikasi sebelumnya, yang mengakibatkan saya tidak dapat mengakses akun Facebook saya saat ini. Terima kasih.

Dear support team, I recently discovered that my Facebook account has been permanently disabled by mistake. I am reaching out to request assistance in resolving this issue promptly. On 18 March [redacted], a decision was made to disable my account, stating that it was not visible to others and that I could not use it. I believe this was an error and I am eager to have my account reinstated. I understand that the review process typically takes slightly over a day. I kindly urge you to reconsider the status of my account and allow me to use Facebook again. Thank you for your attention to this matter. Sincerely, Ravi

Dear Facebook Team, I have been using my official Facebook account for the past 9 to 10 years, and I am aware of and abide by the Facebook Community Guidelines. I do not post any illegal or sexual content on my account. I kindly request a review of my suspended/disabled Facebook account as my real identity card, picture, name, and date of birth match the information on my account. I have valuable memories stored on my account that are important to me, and I would appreciate a prompt resolution to this issue. Thank you, Facebook Team. Email: [redacted] Full Name: Supriyo Samanta Facebook Account Name: Lost Boy Supriyo Date of Birth: 04/08/[redacted] Nationality: Indian

Hello Facebook Team, I am Mahima Kishore, a Facebook user using the Redmi Note 7 Pro. My Timeline has been hacked by two unknown numbers, [redacted] and [redacted], as reported earlier today. I made the complaint on my account at around 8:20 am on October 18th as an Indian citizen. I suspect my report may not have reached you, as another message came from the unknown number [redacted] at 12:11 pm. My account was first hacked on October 17th around 4:55 pm. Despite adding security features like locking my profile and changing my password, unauthorized logins persist, even with two-factor authentication enabled. I am struggling to access my account and not receiving security code notifications via text or messenger. Notifications about unauthorized logins are also hidden when I attempt to log in. Please take immediate action. Thank you. Best regards

Dear Sir/Madam, I believe my contact number, [redacted], has been compromised by three unknown numbers: [redacted], [redacted], and [redacted]. I received an incomplete message from the last number today at 12:11 PM which seemed nonsensical. I possess some documents requested for submission, but they are currently in my parents' custody and they are unwilling to hand them over. I am handling this situation on my own to safeguard myself and my family. Please ensure the confidentiality of our communication and do not involve my parents or brother. I kindly request your cooperation in this matter. Regards

Good day, I tried to log into my Facebook account (volkcasp) and forgot my password. I successfully reset it through my email [redacted] and authorized with the new password. However, Facebook is requesting identity confirmation through five friends, but they are not receiving the link or codes. I can provide screenshots of the conversation with my friends and the page after authorization. Trying to recover through my friends' accounts didn't work either. Although I had a phone number in my profile, the option to confirm my identity through the phone is not available.

Dear Facebook Team, I previously reported that my phone number, [redacted], was hacked by three unknown parties, which you already have documented. This breach has resulted in a severe lack of privacy as they have access to all my communications and activities. My internet connection continuously gets interrupted, hindering me from addressing this issue promptly. Please safeguard my privacy and prevent these individuals from exploiting me and my family unjustly. I urge you to be cautious in sharing any information with my family and to refrain from calling, messaging, or emailing them. Today, on October 19th, I will be visiting my college with my father around 9:00 am to 9:15 am to retrieve CCTV footage related to this matter. If feasible, kindly provide a direct contact number, as discussing this issue at home is not an option. Preserving my privacy and that of my family is paramount, and I cannot disclose further details online. Best regards, Pearl W. and the Facebook Team