Facebook Customer Service Issues

My private account has been temporarily locked due to a potential hack. I am unable to access it as the email associated with my account is inactive. I am seeking assistance on how to verify my ownership, update my email, and regain access to my account. Your help is greatly appreciated. Thank you.

On May 27, [redacted], my Instagram account was deactivated. I am unsure why it is now requiring 24 hours to log in and then automatically logging out, displaying my name as "Instagram User." Please take immediate action to enable access. I am committed to following the guidelines and securing my account, so please proceed promptly. It seems my Instagram was disabled incorrectly for impersonation. I noticed you are affiliated with Facebook, could you please spare a moment to assist me in recovering my account? I have been attempting to regain access unsuccessfully for four days with no response from Facebook/Instagram to my messages and appeals. Your help in connecting me with the appropriate support would be greatly appreciated.

Dear Sir, I am a genuine user of this Facebook account that was mistakenly disabled by the security system for allegedly violating Facebook community standards. This account means a lot to me, and I sincerely apologize for any issues that may have occurred. I suspect that my account was hacked, leading to the reported violations. I will provide all necessary identification within 24 hours to assist in restoring my account. Despite submitting my identification 10 days ago, I am still unable to access my account or send messages. My account has received three warning notifications, including delays in review due to the COVID-19 pandemic, a 72-hour posting restriction, and a looming permanent disablement in 20 days. I kindly request your prompt assistance in reviewing my account to resolve these issues and restore access. Thank you for your attention to this matter.

To whom it may concern, my name is Katherine Louise Mcevilly, which is my Facebook name. My Facebook account has been taken over with different account details, such as phone number, password, and email address. I am struggling to access my account, as it's not recognizing my information since someone changed my Facebook email and phone number today, May 30, [redacted]. I was suddenly logged out of my account and when I tried to log back in, it showed someone else's email address, which is not mine. Today, I received a message stating that my Facebook account has been changed. When asked if it was me, I replied no, and by the time I tried to secure my account, it was too late and got locked out. I have a business on Facebook and can see my account, but it's not recognizing my details. Can you please advise me on what steps to take next to address this issue?

Hello Facebook Team, I would like to bring to your attention that my Official Personal Facebook Account is linked to my Official Instagram Account. However, my Facebook Account has been disabled due to some mistakes, which is now causing me to be unable to access my Instagram Account. I have always followed Facebook Community Guidelines and have stored significant personal information on my Facebook Account that I cannot afford to lose. My identity is closely tied to my Official Facebook Account, and I have submitted my documents in an appeal to verify my identity. I kindly request the Facebook Team to review my account and reinstate it if I have unknowingly violated any guidelines. I sincerely apologize if I have made any mistakes. Your assistance in resolving this matter would be greatly appreciated. Thank you, Facebook Team

My younger brother, Aaron R., has been arrested in Nashville, TN for 1st Degree Homicide and will be incarcerated in Glasgow, KY. Over the past two days, several of the victim's family members have been making threats and harassing my brother and his girlfriend on Facebook. Despite being blocked from posting due to defending ourselves against these attacks, the victim's family continues to post defamatory comments, causing distress to my brother's girlfriend who has since disappeared from social media. I find it unjust that we are being penalized for responding to their aggressive behavior on our private family pages. It is clear they are in deep pain over their loss but targeting us is unwarranted, especially considering my brother has taken responsibility for his actions. The situation has escalated to the point where they have threatened physical harm, yet we are the ones facing restrictions on our accounts. This must be rectified promptly to prevent further unwarranted attacks on our family.

I currently have multiple Facebook accounts, but I am aware that we are only allowed to have one. I have ended up with five accounts due to issues accessing my email or phone number for verification. This latest account was created because I couldn't even pass the pin entry on my phone. I want to keep only one account and get rid of the rest permanently. I need assistance in resolving this since I am being flagged for violating safety terms when it is indeed me. Please help me consolidate my accounts as I prefer to have just one valid Facebook profile under the name Symone Kae Wefel. Your help with this matter would be greatly appreciated.

My account was hacked. The password and 2-factor authentication were changed. I lost access to the email on the account ([redacted]). I managed to add my current email ([redacted]) by verifying with my driver's license to reset the password. However, the hacker enabled 2-factor authentication on their end, preventing me from accessing my account further. They have reset my password and removed my new email ([redacted]) from the account. I can prove my identity (Asa Barth-Maron) in various ways, and it should be easy to verify this. Unfortunately, the automated features aren't helping me regain control. Thank you for your assistance.

My account was disabled over 3 weeks ago without a clear reason provided. Despite receiving warnings about a meme I did not create, each removal was for the same meme from over 6 months ago. It feels like the policies are being enforced retroactively. When attempting to access Facebook, a "Review requested" page appears, but logging out shows only 2 days left before permanent disablement without a review. As a Radio Meteorologist, my account was used to share weather updates for multiple radio stations daily. Facebook is crucial for communication at work. With 11 years of history and many photos without backups, I hope for an explanation and a chance to defend myself before losing it all. If unresolved, I may consider seeking legal advice and contacting my state Senator.

Hello, I need assistance recovering my Facebook account, which was hacked recently. The hacker changed the email address associated with the account, but I have successfully added my email back and reset the password. Now, the system is requesting a code for login, which I believe is from a two-factor authentication that I did not set up. Unfortunately, I am unable to use another device to authorize this because I've been logged out of all devices due to the password change. My account is registered under the name of Lauren B. and contains 15 years worth of memories that I don't want to lose. I have also submitted my ID for verification purposes. I kindly request your help in regaining access to my Facebook account and making it visible to others again. Thank you.

Hello, I hope you can assist me. I am having trouble receiving a login code for Facebook. I am unable to change the email address or phone number associated with my account, and I am not receiving any codes on those contact details. I have been trying for two days without success. Even trying on my brother's device did not work. I created a new account, but I lost all my games and connections with friends. I am not happy about this situation. Changing the email address and phone number seems impossible, and despite reading many guides on what to do, nothing has worked. Could you please help me? My email address is [redacted], and my phone number was [redacted], which I no longer have access to. Thank you.

About five days ago, my account was hacked. Someone contacted me pretending to offer money, asking for my banking information like Cash App or Zelle. I only gave them my Gmail under false pretenses that it was for a raffle. Unfortunately, they used this to access and control my account, changing the password and unlinking my phone number. I don't have proof of the initial text messages, but I know the account that contacted me. This is urgent as the hacker is still active on my account, sending messages and making offers. If you come across this, please contact me at [redacted] or via email at [redacted] Your help would be greatly appreciated.

On Thursday, 5/27/[redacted], my Facebook account was hacked due to my password being exposed on the dark web. The hacker changed my email from [redacted] to a hotmail.com account and my phone number is now [redacted]. I did not have two-factor authentication set up. Fortunately, I managed to get 4-digit codes from 3 friends through facebook.com/recover to regain access to my account. Despite uploading my passport 3 days ago, Facebook has not restored my original email and phone number. I am concerned for the security of my account and need assistance updating my information. If possible, I would appreciate a QR code from Facebook to add to my Microsoft Authenticator for generating access codes.

Dear Sir, I respectfully would like to bring to your attention that my Facebook account under the name Sudhir Rana is linked to my Gmail account, [redacted] Recently, I have been receiving emails from Facebook addressed to a David which I find puzzling. I am concerned that someone might have accessed my Gmail account and linked it to their Facebook account. I have only ever created an account under the name Sudhir Rana. I kindly request your assistance in resolving this issue promptly. I am worried about the misuse of my Gmail account for malicious purposes. If there are any accounts linked to my Gmail account other than Sudhir Rana, please deactivate them immediately. I would greatly appreciate your help in addressing this matter. Sincerely, S. R.

I am trying to access my Facebook account but am having trouble with the verification process. My computer and mobile phone are requesting an 8-digit code to verify the PC, but I am not receiving the email with the code. The original device I used is no longer accessible, and there appears to be no support available on the help screens. I am using my email address [redacted], which I rarely use, but I am receiving other emails from Facebook. This issue is specific to verifying the PC since it is a new device for me. Any assistance would be appreciated. Thank you.

Hello Facebook team, I would greatly appreciate your assistance in unblocking my account. When attempting to login, I receive a message stating my account is blocked possibly due to unauthorized use. Despite receiving a code to my email for verification, I am still unable to access my account for safety reasons. I have provided my driver's license as proof of identity and have not violated any community guidelines. Being unable to access my account is hindering my communication with friends, which is very important to me. I kindly request your prompt help in resolving this matter. Thank you sincerely, Tatiana Balenko.

Dear Facebook Support, I kindly request assistance in restoring my account which has been blocked without clear reasons provided. Despite receiving an email verification code, I am unable to regain access as the system still indicates safety concerns. I am submitting my driver's license for identity verification and want to emphasize that I have not breached any community guidelines. The inability to access my profile has hindered my communication with friends, causing distress. I implore Facebook to help me unlock my account promptly. Thank you in advance for your understanding and support. Sincerely, Tatiana B.

Good evening, I am reaching out regarding my Facebook account under the name Nour Nabil, associated with the email [redacted] I kindly request a review of the decision to permanently disable my account. I have cherished this account for almost a decade, filled with connections, friends, and memories. I regret unknowingly violating Facebook's community standards by posting romantic content from a series on my feed. I have since apologized to the individual who reported me, prompting them to retract their complaint. Despite this, my account remains disabled. I humbly appeal for a reconsideration of this action, assuring you that I now understand and will strictly adhere to the community standards. Thank you for your understanding and efforts in maintaining a positive community on Facebook for all users.

Hello Facebook Team, I am unsure why my account was disabled as I have not breached any of your terms or guidelines. Kindly reconsider my case and restore my account promptly as I heavily rely on it for academic, professional, and social purposes. Your assistance in restoring my account is greatly appreciated. Dear Facebook, I am perplexed about the deactivation of my account. No policy violations were made, such as fake link sharing or false identity representation. I kindly request for a swift resolution to reactivate my personal account. Thank you. Facebook Account: Othman Alfaraji Email: [redacted]

I have been in contact with your support team regarding the issue. They are working to assist me. However, there seems to be a hold on my shipping and payouts, even though the process is supposed to take only two days. I am already at $[redacted].00 in earnings. My tax information has been verified, my bank account is linked to your platform for months, and my full billing name is Kathryn Leah Hansen. The case number they provided is [redacted][redacted]. Please resolve this matter promptly as customers are hesitant to place orders due to the delay exceeding two days. Feel free to request any additional information needed from me for verification purposes. Thank you for your attention to this matter. Kathryn L. H. [redacted] Forest Ave Saint Louis, MO [redacted] Phone: [redacted]