Facebook Customer Service Issues

After getting my computer serviced, I discovered issues on Facebook although I haven't misused it. I have been a loyal user for years, using it to share photos, keep in touch with family all over the world, and even make new friends. I enjoyed the platform for its convenience. I suspect my account was hacked after receiving a suspicious message from a relative. Before I could secure my account, my computer was being repaired, further confirming my suspicion of hacking. I believe I am wrongly accused and request a review of the ban from Facebook to prove my innocence and regain access to the site.

I've been unable to access my account for a few years now due to a security feature that required a code from my old phone number. Despite my efforts, I remain locked out. I'm puzzled by the recent block when signing in from an unfamiliar device. My account is vital to me as it is a creative outlet and a way to stay connected with my friends. I have many people there that I miss dearly. Reconnecting with them is important to me. The inability to access my account has left me feeling disconnected. I'm reaching out in hopes of recovering my account. Please assist. Thank you.

I recently realized that someone hacked my Facebook account and changed my name. I urgently need help to recover my account since it is linked to important things in my life. My Facebook account details are as follows: Login Number: [redacted] Old Number: [redacted] I urge Facebook to enhance security features so that passwords cannot be changed easily. I suggest incorporating a system that requires a personal fingerprint verification to access the account with the correct password in emergency situations. This added layer of security would be beneficial. I am in a difficult situation and need my original account back as my Instagram, other social media accounts, and even my MI account are linked to it. Your help in restoring my account would be greatly appreciated.

Dear Facebook team, I have been a Facebook user with the name Atul Prakash and a birthdate of 22/08/[redacted] for the past four years. Recently, my account was blocked, and I went through the necessary steps to verify my identity. However, despite not violating any of Facebook's rules, my account was permanently deleted without any notification. It is crucial for me to regain access to my account as it holds my business connections and is where I connect with relatives. I have provided all the required information to verify my identity, and I kindly request that my account be reinstated promptly. Real Identity Details: Name: Atul Prakash DOB: 22/08/[redacted] Email: [redacted]

Subject: Disabled Facebook Account Hello, I'm Shubham Waghmare, and I've been using my account with the email address [redacted] Unfortunately, on May 25, [redacted], my account was disabled. This account is very important to me as I have around [redacted] friends listed. I have already provided my government ID for verification, but my account has not been restored. I would be extremely grateful if you could assist in recovering my account. Thank you to the Facebook team for your attention to this matter.

Hello Sir, My Facebook account has been locked for 30 days due to a security check. I provided my national ID card photo for verification, but it is still showing "reviewing your information." When I try to go back, it says my account will be disabled for 30 days. I'm worried and want my account back. I assure you, I am the real owner and have sent my ID card here for confirmation. Please review it and reopen my account. Respectfully, I apologize for my mistake and will ensure to abide by Facebook's terms in the future. I am truly sorry for any inconvenience caused and will not repeat this error. Kindly assist me in reactivating my Facebook account. Thank you. Phone number: [redacted] Full Name: B. K. DOB: 04/09/[redacted] Country: India Please reopen my account. Yours faithfully

I had a bad experience on Facebook Marketplace. I paid £10 for 3 cake mixing bowls, but one is cracked and unusable, and another is stained inside. In hindsight, I should have checked them before paying. I contacted the seller, but she claims they were fine and that I damaged them. She won't refund or take them back. I reported her to Facebook to prevent others from being scammed. When I enquired about the bowls, they were being sold to someone else. The seller messaged me later, saying they were still available. I wonder if the first buyer noticed the issues and backed out.

I am currently experiencing difficulties accessing another Facebook page that I own. It has been a while since I last used it, and there are important items there that I need to retrieve. The page in question has the same name as the one I am contacting you from, Vincent LaRosa. Typically, I log in using the email address [redacted] Unfortunately, the usual password is not working, and I am unable to reset it as I no longer use my Yahoo account and have deleted it some time ago. After reaching out to what I thought was customer service, I was informed that the account has been blacklisted due to potential hacking attempts from different locations. This came as a surprise to me since I rarely use that particular page. They suggested unlocking it for a fee, which I found to be unreasonable, so I declined. I attempted to verify my identity through Facebook's designated page, but it appears that my email is not in their database. I am seeking assistance to resolve this issue.

Hello, I need assistance regarding an individual who caused issues for me in the past. I possess documents like police reports and legal papers that support the fact that he abandoned his property due to unpaid storage fees. He is currently utilizing an alias and is an administrator of two online groups. Our circle of family and friends has taken measures to block all his accounts. His true identity is Eric R Larkey, and he goes by the alias Fred Elderjohn. Recently, I was informed that he posted a photo of my house online with defamatory statements. This behavior is intended to incite conflict, and as a result, I have experienced vandalism on my property. I want no involvement with him, yet he persists in harassing me and my family members. While I do not believe he will personally engage in harmful actions, I fear that his followers might. He also utilizes the online groups to monitor our activities. I have been notified that his real name and some aliases have been removed from Facebook. Could you please review his posts, particularly those made under the name Fred Elderjohn? Despite having blocked his known aliases, the situation persists. Thank you, Ed

My spouse and I run an E-commerce business with a Facebook business page and a Facebook Group page. We both had admin access to both pages until recently. Our business is named Rustic Western Wear. Another company named Western Wear has used our company logo without permission on their page, and I have lost all my admin rights. When my spouse accesses our group page, everything appears normal, but when I try, I can't even make a post. While I know advertising on other pages is legal, the owner of Western Wear has flooded our group page with women's wear while we sell men's western apparel. After investing heavily in Facebook advertising, this individual's actions are threatening our business, and I've been unable to get assistance from Facebook to resolve this issue.

I am experiencing two issues that I need assistance with. First, my Facebook account under the username laklapluie (Alan Harala) was hacked approximately five months ago, resulting in the loss of all my longstanding friend connections. Facebook then replaced my original account with what appears to be a fake one. Is there a way for me to recover my original account? Secondly, on May 16, [redacted], I made a purchase for an air conditioner. The seller confirmed the purchase on May 17, [redacted], stating that the item was paid for and shipped. However, I have not received a tracking number, and the status of the air conditioner now shows as pending. I contacted the seller through marketplace messaging but received no response regarding this issue. I am now seeking a refund for this transaction. My Facebook Activity log does not show any recent activity. I suspect that the seller may be engaged in fraudulent activities. My username on Facebook is laklapluie, (Alan Harala), and the order number is #[redacted][redacted]. The total amount deducted from my Wells Fargo checking account on May 17, [redacted], was $99.xx.

Hello, my name is Peggy Elliott Michael. I experienced a hack on my Facebook account on 03/22/21, and Facebook has blocked my account. I have submitted my driver's license, profile picture, and the email address associated with the account since [redacted]. I am eager to regain access to my Facebook as it contains cherished photos of my family and friends. I am struggling financially as I lost my job and cannot afford to pay for assistance. I am facing difficulties receiving the generated code and have been told to buy a Google card for $50 to resolve the issue, which seems suspicious to me. I urgently need help to recover my account without having to spend money I don't have. My email address is [redacted]. Your help is greatly appreciated.

I have been using Facebook for many years but have been blocked from accessing Marketplace for over a month now. I have received no response after trying to contact support through Facebook, and I am unable to reach anyone for help. Many users are experiencing the same issue, with no resolution in sight. After being prompted to change my password, I lost access to Marketplace upon logging back in. Despite being told I would receive a response in 7 days, it has been 4 weeks without any updates. I have no violations or infractions on my account and simply wish to regain Marketplace access. My email is [redacted] and my username is chris.mason.[redacted]. I would appreciate it if you could investigate this matter and help resolve the issue promptly. Thank you.

My Facebook account has been hacked. The hacker changed the email, phone number, and password. I've tried various methods to recover it, including watching YouTube tutorials and seeking help from professional hackers, but couldn't afford their fees. I need my account back urgently as it contains important contacts and information. Please assist me with this issue. Contact me through my Facebook account under the name Phoebe Marie Ceniza Baratbate or at [redacted]0. Thank you.

Hello everyone, I need some help. Yesterday, I was banned from Facebook due to a comment I made on a dog lovers page. The post was about two dogs kissing, and I made a comment that was perceived as inappropriate. I understand now that it was not appropriate, and I realize my mistake. Despite that, I was given a 30-day ban, which seemed excessive to me. Although the post was reviewed and found not to be offensive, the ban remains in place for previous violations. I am an avid user of Facebook, especially since I am disabled and mostly homebound. Being unable to communicate for a month would be devastating for me. I promise to be more mindful of my language in the future. I kindly ask for the ban to be lifted. Thank you for your assistance. - Mark C.

Hello, I'm Michael Young. My account was hacked, and the hacker changed my email to sera5cenglebrecht[at]hotmail.com. I briefly saw what the hacker changed it to, but I don't have a Hotmail account or access to the hacker's email. I don't have any numbers linked to my Facebook. I need help changing my account's email back to smarty.cat[at]keemail.me and restoring ownership to me. Thank you for your assistance in resolving this issue.

I recently received a notification that my account was compromised, prompting me to change my password. After doing so, I encountered an issue during login requiring a 6-digit code from the code generator tool. However, the code is being sent to a Vietnam number I no longer have access to. Despite checking my email and second phone number linked to my account, I have not received the code. My account was originally created with the number +[redacted]4, which I can't access, while I currently have access to +[redacted]6. I've also submitted a photo of my passport to Facebook for identity verification. In addition, during the login process, I see my picture but cannot proceed further as the "continue" button is inactive. I would appreciate any assistance. Thank you.

Hello, I require assistance with accessing my Facebook account. This account holds significant importance to me, as it serves as my primary means of communication with friends and loved ones located in different countries. Additionally, as an individual involved in architecture and design, it is crucial for me to stay updated on global architectural trends. Unfortunately, I am currently unable to access pages related to this field. Moreover, I have a profound love for animals and am saddened by the inability to view stories about cats and dogs in my Facebook feed. As someone battling cancer, my account plays a vital role in connecting me with others experiencing similar challenges. I am subscribed to my treatment clinic's account to receive updates and communicate with medical professionals. I have already submitted my passport photo and relevant verification details to Facebook as requested. Having no alternative account, I urge for prompt assistance in restoring access to my account. Kindly reach me at +7 ([redacted]) [redacted]-65-80 or [redacted] Your support is greatly appreciated.

I accidentally logged out of my Facebook account, and when I try to log back in, a message asks me to enter a 6-digit code sent to my email, [redacted] Despite multiple requests to resend the code, I have not received it. This has resulted in me being unable to access Facebook and feeling stuck. I have been using my Facebook page for over five years and would like to resume using it normally. My Facebook page URL is www.facebook.com/SlingRadKing. - David S. H.

Hello, I am writing in regard to the block on my Facebook account since 21/04/[redacted]. I am still unsure about the reasons behind this restriction, possibly related to the report on clothes items posted from my online store, "BENSMAINE BOUTIQUE." This situation has led to a decline in sales, a blocked Facebook payment account, and the unavailability of advertising pages and boosts. Despite multiple attempts to contact Facebook technical support, my account remains under review for over a month with a potential wait of several weeks. The current situation is critical as the store is unable to sell summer clothes, and no sales have been made. I am greatly disappointed and frustrated by this issue as I believe the restrictions are vague and detrimental to online businesses. To foster a safe environment and positive interactions between users and businesses, I believe that Facebook's advertising rules and terms of service need revision. I kindly request your assistance in unblocking my account, reassessing my situation, and reactivating the ad boosts while considering the specified restrictions. Your prompt response and resolution would be highly appreciated. Thank you for your attention to this matter. Respectfully,