One issue is that my Facebook page was hacked: laklapluie (Alan Harala) The hack happen...

GetHuman-wkrm's customer service issue with Facebook from May 2021

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The issue in GetHuman-wkrm's own words
One issue is that my Facebook page was hacked: laklapluie (Alan Harala) The hack happened about * mos ago, and took all my long-time friend correspondence away. Facebook replaced my original account with some other bogus ****. Can I ever retreive the original?*Second issue is that I purchased (paid for would be a better statement) an air conditioner on May **.****. The purchase was acknowledged by the seller, and he posted a response as paid and shipped on May **.****. After after not receiving a tracking number, I sent him a message asking why the air conditioner is now listed as pending. This question was asked thru marketplace messaging. I also invited him to be included as a friend. NO RESPONSE has occurred on his part with this transaction. I am willing to forget the whole thing except that I want a REFUND, and don't know how to execute the request. My facebook Activity shows NO ACTIVITY. How can you help me with my return of purchase. I can only think that this seller is a scammer. my user name is laklapluie, (Alan Harala), the order ******************The total debited, on *.**.**, from my Wells Fargo checking was $**.xx

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Facebook

Customer service issue
Reported by GetHuman-wkrm
May 27th, 2021 - 2 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 140618 others
0 customers following this

Timeline

GetHuman-wkrm started working on this issue
May 27th 8:44pm