hi, we are a small business that uses FB to promote our products. Last night FB would...

GetHuman6050938's customer service issue with Facebook from May 2021

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman6050938 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman6050938 can let us know if they help or not.
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The issue in GetHuman6050938's own words
hi, we are a small business that uses FB to promote our products. Last night FB would not recognise our login email address, *****@***.com and password which have not changed. To reset the password you have to enter a mobile number but this is also not recognised. The page then asks you again to enter an email address which means you are going around in circles. Can someone help us fix why we cannot access our FB page. thanks**https:**www.facebook.com*pages*category*Food-Delivery-Service*Home-cooked-Punjabi-food-****************

GetHuman6050938 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman6050938
May 10th, 2021 - 3 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 135438 others
0 customers following this

Timeline

GetHuman6050938 started working on this issue
May 10th 8:41am

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