Facebook Customer Service Issues

Good morning, my brother's Facebook account has been hacked, and the hacker is demanding a large sum of money. They have linked the account to a different email and phone number, making it impossible for us to recover it. I have attached an image for reference. Please assist in deleting this hacked Facebook account promptly to protect the confidential information it contains. Thank you. My email is [redacted]

I recently got a new cell phone, but I am unable to access my account now. Even though I have the correct password, it's asking for two-factor authentication with a code generator. However, I'm not receiving the code on my new phone or laptop. I don't understand why since the code generator should be linked to my cell number, which hasn't changed. Can someone assist me in accessing my account? I would greatly appreciate any help. Thank you.

Hello Facebook Team, My name is Michael Murphy and I wanted to inform you that on May 8th, [redacted], at 7:15 PM, my FB profile was compromised. The hacker not only changed my password and email but also set up two-step authorization to impede my access. Unfortunately, I am unable to utilize any standard recovery methods as all communications are being intercepted by the hacker. Despite attempting to use the link sent to my primary email by FB security to regain control, it was unsuccessful. Based on the hacker's location, indicated as Seattle, Washington with an IP address of [redacted].[redacted].47.[redacted], it is clear that I am from Philadelphia, Pennsylvania, which is across the country from Seattle. To establish contact, please make use of my FB email at [redacted] Kindly refrain from using my phone number, [redacted], as the hacker is intercepting all messages. Your prompt assistance in resolving this matter would be greatly appreciated. Thank you for your attention to this matter.

My Facebook account was unexpectedly disabled, and I am worried about the implications of this action. I tried to verify my identity by submitting my driver's license, but my account remains disabled. I feel unfairly targeted by Facebook. I wish to rectify this issue promptly to prevent any further inconvenience. My Facebook ID was under the name of Arvind Choudhary. You can reach me at +[redacted]90 if needed.

Hello, Facebook support team, I am Deepak, and my community account has been disabled unjustly due to false information provided by someone. I kindly ask for your assistance in reopening my personal account. I am willing to provide my government ID card for verification purposes. Thank you, Facebook team, and a special thanks to Zuku for your help. Account Name: Deepak Soni Email: [redacted] Date of Birth: 08/07/[redacted]

Уважаемая администрация! Я считаю, что каждому должно быть позволено выражать свое мнение. Почему кошек могут вешать, но мой комментарий о том же считается преступлением? Я выразил свою заботу о животных. Почему меня заблокировали на 30 дней? Неужели из-за моих слов о том, что нужно остерегаться веры в турков и обращаться за помощью к России? Я просто делюсь своим мнением, как и другие. Прошу рассмотреть мою жалобу и снять блокировку. Спасибо.

Hello, I hope you are doing well. I am contacting you to inform you that the account of a public figure was unjustly removed due to threats from a small community. The account is legitimate and does not pose any harm to society or individuals. I urge you to reinstate the Instagram account promptly to restore access to the rightful owner. Thank you.

I linked my Facebook account to Google Authenticator. Yesterday, my account got locked, and I was prompted to reset my password, which I did. When trying to log back in, I entered the correct code from Google Authenticator repeatedly, but it kept saying the code was wrong. I now prefer to receive the login code through SMS and disable Google Authenticator on my account for now.

My sister is having trouble recovering her Facebook account as it requires two-factor authentication. She is unable to log in as the account logs her out and asks for two-factor authentication. I have followed the recommended steps to recover the account, but Facebook is not sending a code to the email or phone number linked to the account. The Facebook name is (2) Lookkaew Kaeww. The email associated with the account is [redacted], and an alternative email you can reach me at is [redacted] The mobile number provided is +[redacted]7. We would greatly appreciate any assistance in resolving this issue.

I did not share my account with anyone. Both my phone and another phone at my home were logged into my account. Earlier today at 8 A.M, someone hacked into it. Even though I received an OTP, I am surprised as to how they managed to log in without it. Though my password was somewhat obvious, only my family and close friends would guess it. Please assist me in recovering my account. The hacker removed my phone number and added theirs. I was able to identify the last two digits of their phone number, which are 11.

Sir, I am unable to log into my account. I haven't changed my password, my number is inactive, and I really need your help to open my account. I have been facing this issue for over 2 months. My number is [redacted]; please call me on it. I am very worried. My other number is [redacted], which has been inactive for a year. Please remove this number. You can contact me via email at [redacted] Kindly send the code to this email. Thank you.

I have been unable to access my Facebook account for nearly 3 years because I can't remember the password for the Yahoo email I used to create it when I was 12. I don't have any other options to prove my identity to reset the password. Usually, Facebook asks to identify friends in photos, but that's not happening. I really need to recover access to that account rather than continue using the new one I had to create.

For the past few days, my Facebook account has been blocked. I am unsure why my account was blocked because I have not posted any political content, dirty comments, or inappropriate pictures. I tried to reset my password, but after entering the six-digit code, the new password is not accepted. When I attempt to log in with the new password after entering the code, I receive an error message that says, “an unexpected error occurred login, try again or unknown error.” I was also requested by the Facebook security department to upload my government ID, although I had already uploaded my voter ID card and driver's license. I have reached out to the Facebook help center multiple times regarding this issue and hope my messages have been received to unblock my account promptly. Registered mobile number: [redacted] Email: [redacted]

Hello, my name is Jürgen Dörzapf. My Facebook account was hacked and without my knowledge, it was deleted by you on 1/1/[redacted], for whatever reason... I am not responsible for it, on the contrary, I would like to have my account back... Please help me, what can I do... Is it even possible, can the deletion be reversed... I would greatly appreciate a prompt response. Jürgen Dörzapf born on 12/13/[redacted].

I am Lee-Ann Barnard. I was informed that I am temporarily unable to post for 3 days because of a comment I left on a Dr. Phil page regarding Nigerian catfish scammers. As a South African, it surprises me how many older women are falling for these scams. We block them immediately. Perhaps us in the "3rd world" can teach those in the "1st world" a thing or two lol. The behavior of Nigerian catfish scammers is appalling. Even Dr. Phil has mentioned that many of these scammers come from Nigeria. I don't understand what was wrong with my comment, especially when I have seen much worse on Facebook.

On Saturday, May 8th, at 3:15 am in California, my Facebook account was hacked. The hacker changed my email and phone number. I submitted my ID for review, and it's been added to the system to reset my password, but I'm unable to change it. It appears my profile has been deleted entirely. With 13 years of memories, including photos, at stake, I'm desperate to access my account. Can anyone assist me in regaining access? Thank you, Stephanie Carlisle.

Hello, I have been a Facebook user since [redacted] with the same account. Unfortunately, my account was suspended and disabled 16 days ago. I am seeking assistance in restoring my account as it holds 14 years of memories and is a significant part of my identity. The number ([redacted]) linked to my Facebook account has also led to the suspension of my WhatsApp and Instagram accounts, affecting my work. I apologize for any unintentional violations of the guidelines and am ready to provide any necessary information or verification, including my attached identification card. I kindly request your help in resolving this issue as a valuable member of the community. Thank you.

Hello, my Instagram account has been hacked. The individual who did it posed as an Instagram representative and informed me that my request for the blue badge was approved. They instructed me to follow a procedure that led me to chat with them on WhatsApp. They obtained my phone number and used it to hack my account. Currently, they have full control of the account, having changed the associated email and phone number. I am unable to access my account without assistance.

I believe my account may have been compromised after clicking on a YouTube link through iMessage that prompted me to sign in but I did not. Following this, I promptly changed my Facebook password and alerted my friends on my profile. Shortly after, I found myself locked out of my account. Despite several attempts to reset my password, I keep receiving an error message stating “something went wrong. Try again later” for the past 18 hours.

Dear Sir, My personal Facebook account has been permanently disabled. I have always followed the Facebook community guidelines and did not engage in any inappropriate activities on my account. This is my official account where I store personal data, including family photos. Please help me recover my account as it is very important to me. Thank you, Facebook Team Email: [redacted] Facebook Account: [redacted] +[redacted]04