I am Melanie Mathes my birthday is *-* **** I ignorantly fell for a scam Laney Jones to...

GetHuman-mathesme's Recover Hacked Account issue with Facebook from May 2021

Help with my Facebook issue
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Before contacting them, items GetHuman-mathesme may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-mathesme's own words
I am Melanie Mathes my birthday is *-* **** I ignorantly fell for a scam Laney Jones told me that I can win a great deal of money and she told me she would give me $*** and that it would turn into **** through a company called ID me www.id.me is the address I'm telling me to go through with this process that I needed to change my account settings on my Facebook to get this money from my Gmail to my phone number and then what happened was she conned me and manipulated me buy money because I am broke right now and I cannot work because of injuries she had me take a picture of my ID and I fell for it and she had me take a picture of my social security card I don't know what the heck is going on at all but I don't like it I have never stolen anybody's identity and I never will I was raised right and I want Laney to get her just desserts please help

GetHuman-mathesme did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman-mathesme
May 6th, 2021 - 3 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 135304 others
0 customers following this

Timeline

GetHuman-mathesme started working on this issue
May 6th 5:41am

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