Facebook Customer Service Issues

Facebook continues to repeatedly lock my account for "unusual activity" even though I am just liking posts or music videos in the newsfeed before encountering an error message. This has occurred four times in the past five weeks. Initially, Facebook reviewed my recent account activity, all of which was legitimate, but now they simply ask me to change my password. I am considering deleting my account due to this ongoing issue. I enjoy using Facebook, but the constant hassle is becoming overwhelming. I wish Facebook would stop harassing me without cause.

Dear Facebook Team, I hope this message finds you well. My name is Hemraj Gurjar Tikel, and I have been a loyal Facebook user for the past four years. Recently, my account was unexpectedly blocked, and despite following all the necessary steps for verification, I have not received any communication regarding the status of my account. I am deeply troubled by the permanent deletion of my account, especially since I have always abided by Facebook's rules. My account holds significant personal and professional importance as it connects me with my business contacts and relatives. I kindly request for your prompt assistance in reviewing and reinstating my account as soon as possible. Thank you for your attention to this matter. Sincerely, Hemraj Email: [redacted] City: Jaipur Date of Birth: 15.10.[redacted]

Dear Facebook Review Team, I want to ensure that I align with Facebook's core values of integrity, accountability, diligence, perseverance, and discipline in my message today. I woke up to a message stating that my Advertising Access is Restricted, preventing me from using Facebook Products for advertising. However, I believe my Business Account may have been disabled in error, as my ads do not violate Facebook's policies. I advertise "Gym Wear and Tracksuits," and my ads do not feature adult content, shocking images, weight loss claims, or copyright material. I kindly request for my business account to be reviewed so I can continue advertising on your platform. Thank you for your attention. My Facebook Ad Account Number: [redacted][redacted]

My FaceBook account has been inaccessible for weeks now. I am unable to log in using [redacted] The message I am getting states: "Reviewing your information may take longer than usual. Thank you for sending your information. We have received it. We have fewer people available to review information due to the coronavirus (COVID-19) pandemic. It may take longer than usual to review your account. We're always looking out for the security of people on Facebook, so until then, you can't use your account. Thank you for understanding."

Last night, my account was hacked. I tried to log in, but my email, password, and phone number were changed. I've had this account for a long time, and I can provide proof that it belongs to me. My account is under the name of Marcos Duran and has my two dogs as the profile picture. It contains precious pictures of my late grandpa and other family photos. I attempted to recover it, but unfortunately, I received a message stating they can't confirm it belongs to me. The information on my Facebook account may be hidden if access cannot be regained. I'm reaching out for assistance to restore my account. The email associated with my account is [redacted] but has since been altered.

Dear Sir, My account is currently under review, and the message displayed states that due to the coronavirus (COVID-19) pandemic, there are fewer people available to review my information. I have uploaded my real photo, ID card picture, and screenshots as requested, but my account remains locked. Please assist in reopening my personal Facebook account. Thank you, Mohd Mazhar Account Information: - Name: Mohd Mazhar - Date of Birth: 11/2/[redacted] - Email: [redacted]

My Facebook account was hacked on March 17, [redacted], around 1 am. The hacker changed my password multiple times, as well as the email address and likely the phone number associated with the account. I tried to recover access through the email but without success. Following Facebook's hacked account process was also futile since the email had been altered, preventing me from changing the password. Their system stated a lack of sufficient proof for me to regain entry. I've emailed [redacted] on the 20th, 22nd, 25th, 26th, 27th, and 29th of March but have yet to receive any reply or resolution. Ideally, I hope to regain access to my account, but if that's not feasible, I'd like to retrieve my data and photos. The extended response time due to Covid-19 is concerning, and I fear my account may be permanently deleted before the issue is resolved.

In January, my FB account was compromised, and the password was changed. Despite my attempts to recover it, I hit a roadblock when asked for Two-Factor Authentication from a Code Generator that had not been set up by me. It seems like the hijacker had set this up. Although I managed to change the password, the Two-Factor authentication was always hindering my access, as the code was likely being sent to the hijacker. I don't recall having a phone number associated with my account originally. I tried to verify my identity through other means, such as providing two alternate forms of ID - a utility bill and a credit union statement - which were unfortunately rejected by FB. Subsequently, I submitted magazine address labels and a utility bill, both with my name, but they were also deemed invalid by FB. Despite countless hours spent on account recovery, I remain unable to log in due to the Two-Factor ID issue with the Code Generator. Any assistance on how to resolve this would be greatly appreciated.

Dear Sir, My account is currently under review and I received a message stating, "We have fewer people available to review your information due to the coronavirus (COVID-19) pandemic. This means we may be unable to review your account." I have uploaded my real photo, ID card picture, and screenshot, but my account remains locked. Please assist me in reopening my personal Facebook account. Thank you, Mohd Mazhar Facebook Account Information: - Account Name: Mohd Mazhar - Date of Birth: 11/2/[redacted] - Email: [redacted]

Fourteen days ago, my personal account was hacked, and the hacker posted inappropriate content that goes against Facebook Community Standards, resulting in the immediate disabling of my account. I've submitted an appeal and provided my ID, but Facebook is informing me that there are fewer people available to review accounts because of the current situation with the Coronavirus. I am eager to regain access to my account, but I feel stuck and unsure of what steps to take next to reach out to them.

My account has been flagged multiple times, and I am unsure why this is happening as I don't believe I have posted anything inappropriate. The issue arose from an article I shared from an app called "On This Day," which is a historical site. I did not write the article myself, just shared it because it is related to history. I received a notification that the content was inappropriate due to nudity, but I would never post anything like that. I am confused and concerned about my account being deactivated. I would appreciate a detailed explanation as I am unsure of what I have done wrong.

I recently contacted you about my account being deactivated for 30 days, with a possible complete deactivation looming. I am puzzled as to why I keep getting penalized for things that I believe are innocent. I want to understand if there is some kind of monitoring on my account that is leading to this. It is challenging to communicate with the platform directly, which is why I am reaching out this way. Your assistance in resolving this matter would be greatly appreciated. Thank you.

Hello, my name is Veronica Longo. I have been attempting to reach out for the past two weeks following a scam incident where a hacker misused my credit card linked to sponsored posts on my company page. Despite reporting and blocking the card successfully at my bank, my profile has been blocked. When trying to access it, I am greeted with a message stating that Facebook is evaluating if I am of legal age to use the platform, even though I am 32 years old. Access to my company pages is crucial for my work, and it is only achievable through my profile. I kindly request prompt verification and reactivation to avoid legal actions. I have attached the screenshot of the message displayed when I try to log in, along with my identity document for reference. My login details are [redacted] Thank you for your assistance. Veronica Longo

I have been running my business Facebook page for over 3 years and have invested a significant amount in advertising. Unfortunately, last month, my post was removed due to alleged violations of community standards. The platform has labeled my website link as spam because they claim it includes spam pop-ups, pretends to be a well-known brand, contains misleading information, and has URLs posted by suspicious accounts. I want to clarify that my website does not have any spam pop-ups, does not impersonate other brands, the information is not misleading, and the URLs are legitimate. I assure you that all the content was authentic and posted by authorized individuals. The situation is more distressing as my business page is linked to my personal profile, resulting in the deletion of 12 years of memories, including a [redacted]-photo album in just one click. It's a heartbreaking situation for me.

Hello Facebook Team, My Facebook account has been disabled. I am a real person, and this account contains all my personal data. I am requesting for you to review my information and reinstate my account. This is my only account, and it is very important to me as it includes my family, school friends, college friends, and colleagues. I have kept this account safe with real photos, names, and friends. Please consider reopening it for me. My Instagram account is also closed. Please, I plead with you to restore my access. I don't know what I did wrong to have my accounts disabled. Thank you. Name: Prashant Prajapati Email: [redacted] DOB: 13/07/[redacted]

I keep receiving 30-day bans from Facebook because some individuals report my comments. My posts don't contain attacks but express my opinions. I'm aware of the boundaries of the 1st Amendment. In one post, I questioned why some Americans are behaving like terrorists during protests, causing harm and destroying lives. I believe this behavior is un-American. I never threaten anyone; I only express my observations. I believe it's someone sympathetic to groups like Antifa who is reporting me. I'm frustrated that Facebook is censoring my opinions. Freedom of speech is crucial, and if we can't voice our thoughts on platforms like Facebook, it undermines this fundamental right.

I am Aman Singh from India. I can't remember the password I recently changed, and the mobile number where the OTP is sent is lost. Facebook is not sending the OTP to my email either. Please assist me in accessing my Facebook account as it holds many precious memories for me. I have tried several methods, including updating the phone number, but the OTP is not being sent. Please help me regain access to my account. Thank you.

I woke up today to a text with a recovery code ([redacted]) for my Facebook account, which I didn't request. Upon checking my email, [redacted], I found notifications that both my password and email were changed without my knowledge. Now, I cannot access my Facebook account via email, phone number, or name. It appears as if my account has vanished. The email linked to the account is [redacted], my phone number is [redacted], and my name is Joey Tijerina. Despite numerous attempts to recover my account, I keep receiving a message that no account exists with that email or phone number. Even searching by my name yields no results. I am at a loss and unsure of what steps to take next. Any assistance would be greatly appreciated.

A few weeks ago, when trying to log in to my Joy Perrin FB account from my laptop, I received a sudden message stating that my account had been deactivated. This was unusual as I primarily access FB through my iPhone app. Following this, FB repeatedly restricted my access for 24 hours without any explanation. Despite numerous password changes and prompts to enter a code sent via text (which I never received over 50 attempts), I have been unable to regain access. I manage important pages linked to my Joy Perrin account, and FB's notifications threaten deactivation by April 26 if I fail to input the code they claim to send. However, I have not received a code despite FB having my correct cell number. This situation has caused stress as I risk losing years worth of personal content stored on my account. I seek assistance to resolve this issue and prevent the loss of my valuable memories, photos, art, and videos. Your help in stopping this worrisome situation is greatly appreciated. If you are a legitimate FB employee, I am willing to provide my cell number for direct contact. Thank you for any assistance you can offer. - Joy Perrin

Hello, I hope you're having a good day. Recently, my Facebook account was compromised, and the unauthorized person changed the phone number and email linked to it. Although notifications are still sent to my email, they are now linked to a different number and address. I was supposed to receive a confirmation email regarding the change, but it hasn't appeared. I do have the IP address and device information where this manipulation occurred. I'm willing to assist in any necessary steps to resolve this matter. Thank you.