I changed my Facebook password because one of my friends had my Facebook email and I wa...

GetHuman-lionever's customer service issue with Facebook from April 2021

11 views | 140089 similar | 0 following
Help with my Facebook issue
GetHuman-lionever's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lionever will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-lionever can let us know if they help or not.
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Before contacting them, items GetHuman-lionever may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-lionever's own words
I changed my Facebook password because one of my friends had my Facebook email and I was worried that he would not be able to access it. I changed my Facebook password and unfortunately I forgot my Facebook password and my Facebook email. I can not open myself anywhere so I can change the password I can not get the code but I have my phone number saved on my Facebook I ask you to unlock Facebook Please help me I can any document you want I offer to make sure my Facebook account is mine

GetHuman-lionever did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-lionever
Apr 2nd, 2021 - 4 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 140089 others
0 customers following this

Timeline

GetHuman-lionever started working on this issue
Apr 2nd 9:51pm
GetHuman-lionever shared this issue with friends on Facebook
Apr 2nd 9:52pm