i was in hosp on unsecured network and my account was hacked they have all my d...

GetHuman-rshauna's Recover Hacked Account issue with Facebook from March 2021

Help with my Facebook issue
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Before contacting them, items GetHuman-rshauna may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-rshauna's own words
i was in hosp on unsecured network and my account was hacked they have all my details and personal pics i was silly and conned and asked for my password i did give when i realised this person had hacked me they continued to hack all my friends too when i tried to reset my password the gmail was theres amd fb couldnt send to my fonr number and i couldnt get any support as the hacker took over all my actions can you help plz

GetHuman-rshauna did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman-rshauna
Mar 30th, 2021 - 4 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 139702 others
0 customers following this

Timeline

GetHuman-rshauna started working on this issue
Mar 30th 2:21am

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