My name is Stacy Wilson and I am trying to get my Facebook account back because I have...

GetHuman5894097's Recover Hacked Account issue with Facebook from March 2021

Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman5894097's own words
My name is Stacy Wilson and I am trying to get my Facebook account back because I have groups and pages that I am an admin for. I have been using the same email address since **** or **** but recently someone got into one of my groups and changed the admin and all the long in information must be going straight to them because when I do frogot password part of a number and an email that I do not know come up. This person is a scammer and got upset when they found out that they could not scam me. Well, I didn't think they could. Never doubt a scammer, I guess. Please help. There is another Admin of one of my groups too and her name Angela L. Wagner*Desperate

GetHuman5894097 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman5894097
Mar 27th, 2021 - 4 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 139464 others
0 customers following this

Timeline

GetHuman5894097 started working on this issue
Mar 27th 4:01pm