My Facebook account e-mail has been change by a hacker. It happened that I clicked on a...

GetHuman5893170's Recover Hacked Account issue with Facebook from March 2021

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Before contacting them, items GetHuman5893170 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman5893170's own words
My Facebook account e-mail has been change by a hacker. It happened that I clicked on a fake Facebook login page and I put all my details. It was then hacked. *I can still find my facebook account using my facebook phone number. *My problem now is that the OTP cannot be sent to my phone number but can be sent to the fake e-mail. *I want the OTP to be sent to my facebook account phone number, so that I can recover my facebook account. *My facebook account name is INDELIBLE CHISCO. My Facebook account phone number is ***********. Am from NIGERIA

GetHuman5893170 did not yet indicate what Facebook should do to make this right.

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Recover Hacked Account issue
Reported by GetHuman5893170
Mar 27th, 2021 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 139440 others
0 customers following this

Timeline

GetHuman5893170 started working on this issue
Mar 27th 7:48am