Hello!**I am reaching out because my Facebook account has been hacked, with the recover...

GetHuman5887184's Recover Hacked Account issue with Facebook from March 2021

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Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman5887184's own words
Hello!**I am reaching out because my Facebook account has been hacked, with the recovery email changed and my account logged out on all devices. **I have tried to recover my account and I do receive emails that say “it appears someone has tried to log into your account” and when I click on “secure my account now,” it tells me the link is invalid or expired. The account appears to be disabled*deactivated since I reported it as hacked. **When I try to verify my identity, it doesn’t supply any questions for me to answer. **The email that was previously associated is this one and the username used to be Nicole.Hayes.***, as that was my maiden name. **I’m more than happy to answer any questions or provide my ID to verify myself and get my account back. **Thank you,*Nicole Pocklington

GetHuman5887184 did not yet indicate what Facebook should do to make this right.

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Recover Hacked Account issue
Reported by GetHuman5887184
Mar 25th, 2021 - a month ago
Not resolved
Seen by 4 customers so far
Similar issue to 139346 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman5887184 started working on this issue
Mar 25th 5:17pm
GetHuman5887184 indicated the issue is not fixed yet.
Mar 25th 9:23pm

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