About five years ago, a person with the same first and last name in an attempt to creat...
GetHuman-spleja's Recover Hacked Account issue with Facebook from March 2021
Help with my Facebook issue
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Before contacting them, items GetHuman-spleja may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-spleja's own words
About five years ago, a person with the same first and last name in an attempt to create his account managed to block my account. I need help recovering my account. I can give you a photo of my ID with which I confirm my identity. I don't have access to my login data, I never knew, because someone else was building my account and the person doesn't remember. A friend of mine has tried several times to contact some form of support, unsuccessfully. Please contact him and he can give you all the necessary information Vukojicic Dejan on email *****@***.com
GetHuman-spleja did not yet indicate what Facebook should do to make this right.
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We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.