About five years ago, a person with the same first and last name in an attempt to creat...

GetHuman-spleja's Recover Hacked Account issue with Facebook from March 2021

Help with my Facebook issue
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Before contacting them, items GetHuman-spleja may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-spleja's own words
About five years ago, a person with the same first and last name in an attempt to create his account managed to block my account. I need help recovering my account. I can give you a photo of my ID with which I confirm my identity. I don't have access to my login data, I never knew, because someone else was building my account and the person doesn't remember. A friend of mine has tried several times to contact some form of support, unsuccessfully. Please contact him and he can give you all the necessary information Vukojicic Dejan on email *****@***.com

GetHuman-spleja did not yet indicate what Facebook should do to make this right.

How GetHuman-spleja fixed the problem

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Facebook

Recover Hacked Account issue
Reported by GetHuman-spleja
Mar 25th, 2021 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 139344 others
0 customers following this

Timeline

GetHuman-spleja started working on this issue
Mar 25th 5:09pm
GetHuman-spleja indicated the issue is not fixed yet.
Mar 25th 10:37pm