I am the treasurer of Keep Natick Beautiful, a ***c* organization in Massachusetts. Sad...

GetHuman-itscrunc's Recover Hacked Account issue with Facebook from March 2021

Help with my Facebook issue
First: share to improve GetHuman-itscrunc's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-itscrunc may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-itscrunc's own words
I am the treasurer of Keep Natick Beautiful, a ***c* organization in Massachusetts. Sadly, the son of the president, Pat Conaway, was able to access our bank account and divert more than $*,*** to his benefit. The son was the one, Pat believes, that originally set up the Facebook account, and we are concerned that the son may have been able to intercept donations away from the bank account they were intended to go to, and somehow into his own hands. Is there someone I can discuss this with over the phone? **Carey S. Buttfield*Treasurer - Keep Natick Beautiful

GetHuman-itscrunc did not yet indicate what Facebook should do to make this right.

How GetHuman-itscrunc fixed the problem

We are waiting for GetHuman-itscrunc to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Recover Hacked Account issue
Reported by GetHuman-itscrunc
Mar 24th, 2021 - a month ago
Not resolved
Seen by 2 customers so far
Similar issue to 139269 others
0 customers following this

Timeline

GetHuman-itscrunc started working on this issue
Mar 24th 6:23pm