I bought something on Feb ** after watching an ad on FB repeatedly. It was a wood-spli...

GetHuman5883134's customer service issue with Facebook from March 2021

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The issue in GetHuman5883134's own words
I bought something on Feb ** after watching an ad on FB repeatedly. It was a wood-splitting tool that cost me **.** with shipping. As the item has not shown up at my door, I tried calling the number that they sent by text from Carlton Hardware. The number is not a valid number and I think I was scammed. I am disputing the charge with my credit card company. The question I have for you is "don't you verify that the merchants you allow to advertise on your platform are real"? I had always assumed that FB wouldn't allow scammers to advertise on FB. Apparently I was wrong. If the items advertised on FB are bogus, how can I choose not to receive ads on FB? Also, if you are complicit in fraud being perpetrated on your site, why are you engaging in fraud?

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Customer service issue
Reported by GetHuman5883134
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 139261 others
0 customers following this

Timeline

GetHuman5883134 started working on this issue
Mar 24th 5:21pm