I am Marketing Director for Biophora (Medical Skin Care.) located in Toronto Canada. I...

GetHuman5881892's customer service issue with Facebook from March 2021

Help with my Facebook issue
The issue in GetHuman5881892's own words
I am Marketing Director for Biophora (Medical Skin Care.) located in Toronto Canada. I need access to a Biophora Facebook page to which all my Instagram posts are connected but due to past social media reps who can’t be located, for some reason I am no longer an admin. One of these social media contractors also opened an alternate page called “Biophora Canada” which has about *** followers on which I am the admin. My goal is to have only one page representing Biophora and to merge the * pages so that past followers AND all our Instagram posts go to the same page. Foremostly I need access to the “Biophora” page so that this goal can be achieved.

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Facebook

Customer service issue
Reported by GetHuman5881892
Mar 24th, 2021 - 2 months ago
Fixed
Seen by 8 customers so far
Similar issue to 139279 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman5881892 started working on this issue
Mar 24th 12:27pm
GetHuman5881892 confirmed the issue is fixed. Hooray!
Mar 24th 4:48pm