Please help me and my business. I tried to contact Facebook in several different ways...

GetHuman5877941's Recover Disabled Account issue with Facebook from March 2021

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The issue in GetHuman5877941's own words
Please help me and my business. I tried to contact Facebook in several different ways, but have not received a reply. **I think my personal and business Facebook accounts have been hacked. This morning **rd March I was unable to sign into Facebook. The phone number I had given as security is not recognised or given as an option for log on recovery and my usual email is not an option, only an email that I no longer used and can not access. **On **th March I received the email below and I can no longer access my Facebook business page Anna Doula Support. **Please can you let me know how I can access it as I am the admin of the page. I do not know how to contact my Business Manager admin, as I am the only admin of the page. **In case I was removed by a hacker, on **th March I changed my Facebook password, reviewed my security settings and my personal profile. I did not remove myself - I recently changed my name from Anna Newman Kutock to Anna Kutock. I am the same person! *This is very detrimental to my business and would appreciate if you can help me to access my personal page and business page. *Thank you *Anna *On ** Mar ****, at **:**, Facebook ******@***.com* wrote:*You have been removed from Anna Newman Kutock by Anna Kutock on Facebook Business Manager. This means you won't have access to any ad accounts or Pages you were working on as part of the business. If you don't think you should have been removed, please contact your Business Manager admin.

GetHuman5877941 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman5877941
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 139214 others
0 customers following this

Timeline

GetHuman5877941 started working on this issue
Mar 23rd 2:30pm