bonjour, *mon compte "Arwenn Nathalie Vince * https:**www.facebook.com*arwenn.grandpas...

GetHuman-bejean's Recover Hacked Account issue with Facebook from March 2021

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Before contacting them, items GetHuman-bejean may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-bejean's own words
bonjour, *mon compte "Arwenn Nathalie Vince * https:**www.facebook.com*arwenn.grandpas" a *t* pirat* . Vous m'avez envoy* un mail "Votre adresse e-mail principale Facebook a *t* modifi*e, Samedi ** mars ****, **:**." Je n'ai pas pu le r*cup*r* parce que je n'avais pas pas ajout* de num*ro de t*l*phone . Depuis j'ai cr*e un autre compte avec la m*me adresse intitul* "Arwenn Vince-bege" en voulant justifier de mon identit* pour le premier compte (certificat de mariage) il vient d'etre bloqu* lui aussi . Je me connecte toujours de la m*me adresse en France * Nantes , il vous est facile de le contr*ler pourriez vous faire le n*cessaire pour que je puisse acc*der * mes deux comptes . merci d'avance .

GetHuman-bejean did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman-bejean
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 139025 others
0 customers following this

Timeline

GetHuman-bejean started working on this issue
Mar 19th 12:56pm
GetHuman-bejean indicated the issue is not fixed yet.
Mar 19th 10:17pm