My name is Rashelle Coome the account that got hacked has a picture of me and my husban...

GetHuman5863244's Recover Hacked Account issue with Facebook from March 2021

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Before contacting them, items GetHuman5863244 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman5863244's own words
My name is Rashelle Coome the account that got hacked has a picture of me and my husband on it This chick named trinity farley has hacked my account ive reported this chick i cant get into my fscebook account im completely locked out ,she was on the job sight advertising a job so i looked into it thats how she got my info she had me open two more saying i would get my account back and i never got it back please do something ive reported her and so has a ton of my freinds shes asking people fir for money

GetHuman5863244 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman5863244
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 139040 others
0 customers following this

Timeline

GetHuman5863244 started working on this issue
Mar 19th 9:51am