Facebook Customer Service Issues

I've forgotten my password and no longer have access to the phone number associated with my account. I attempted to recover it using the "trusted contacts" feature to no avail. Even after receiving a code from my contacts and successfully setting a new password, I didn't receive an email code from Facebook within 30 minutes. When I finally got the code, it didn't work in my browser. I'm concerned because my account holds crucial files. Please assist me in resolving this issue.

Hello, I need assistance as my Facebook account was hacked. The hacker changed my date of birth on the account and unlinked it from my PUBG account. They also altered my PUBG ID and password. Currently, I am unable to access both my Facebook and PUBG accounts. When I try to log in to Facebook, I receive a message stating that if they find I am not old enough to have an account, it will remain disabled. I have been using this Facebook account for 10 years and need help regaining access to it.

Hello, my name is Linda Tucker, from the Go Hard Riders MC. I am active in my community, Fairfield County. I am experiencing verbal harassment from P-Tee Hollingsworth, who is spreading untrue information about me, such as false accusations of child abuse. I am currently mourning the loss of my daughter, Virginia Hollingsworth, who passed away in a car accident on December 2, [redacted]. I am now caring for her two-month-old and 11-year-old sons, and do not need this additional stress. I kindly request for her to remove all negative posts about me. I have involved local law enforcement and been advised to contact Facebook regarding this issue. Feel free to contact me at [redacted]. Thank you.

My Facebook account belonging to Ana Cortez was hacked. The hacker altered the email address and security details, pretending to be me and soliciting money. They have even reached out to me via phone calls and texts from [redacted]. This has caused the involvement of authorities, and a case has been reported to the Travis County Crime Unit with case number [redacted]69. The hacker has updated the email to [redacted] and made changes to all security settings, potentially contacting others using my account. They have also reached out to my contacts in the finance industry and other associates.

I need help accessing my Facebook account. The phone number linked to it is no longer in service, and I haven't changed my password. I can't log in because the old phone number isn't mine anymore, and my email isn't connected to my Facebook. I don't want to create a new account as this one is connected to all my other social media. Your assistance in recovering my account is highly appreciated.

Hello, I need assistance with a situation where someone has created a fake account using my name and photo to send messages to my friends on Messenger. They are asking for people's WhatsApp numbers and then requesting money pretending to be me. I am not sure how to report this. They have been using the following details and phone numbers: Name: Raja Muhammad Shaban Phone numbers: 0[redacted], [redacted][redacted] I would greatly appreciate help in blocking this account as it has been active since yesterday. Thank you.

I have been attempting to recover access to my Facebook account for almost two weeks now. Unfortunately, I no longer have access to the phone number where the verification code is being sent, preventing me from logging into my account. I have already submitted my state ID to Facebook multiple times, but I am still being prompted for a code that I can no longer receive. My Facebook username is Elizabeth Montana, and the email linked to that account is [redacted] Your assistance in recovering my account would be greatly appreciated.

A few days ago, my Facebook account was hacked. When attempting to reset the password, Facebook requested a code sent to my phone. After entering the code, I changed my password. Unexpectedly, I was then asked to upload a photo of my I.D., a recovery method I did not select. I am now locked out of my account. The email linked to my Facebook is [redacted], and the recovery phone number is [redacted]. My name is Chris Phillips. Thank you.

My Instagram account has been hacked, and I have all the evidence. The person who hacked it has been messaging me, admitting to the hack and threatening to delete my posts. This has been happening for a while, and I urgently require assistance. The account holds my photos, conversations, and proof of ownership. I seek justice to be served as this hacker is extremely disrespectful and should face consequences. I request Facebook's assistance to contact Instagram on my behalf. Please reach out to me via my email address: [redacted] to aid in the recovery of my account.

Dear Customer Support, Two days ago, my Facebook account was compromised. The hacker changed the linked email address from [redacted], making it difficult for me to recover my account. I believe the password for my Facebook account was leaked as well, which was Floridafloridatampa_33. I need assistance in regaining access to my account. Some important contacts within my account include my wife, Bernadette Fares, my father, Fouad Semaan, my mother, Hiam Semaan, and my daughters Liliane Semaan and Suzanne Semaan. Additionally, friends such as Rabih Omar, Charbel Fares, Jack Obeid, and Antoine Nasta were also in my friend list. I suspect that the account has been blocked or deactivated by the hacker. I have tried contacting Facebook support, but have not received any response. Your help in resolving this issue would be greatly appreciated. Thank you.

On January 8th, my account was restricted for 30 days and it was lifted on February 8th. However, I have been restricted again for allegedly posting something on January 8th, when I was actually sleeping at that time. I am confused and feel unjustly treated. If this issue is not addressed properly, I will have to consider taking legal action against FACEBOOK and those accountable for this unfair treatment. Shameful behavior.

A few months back, I deleted my two-factor authentication from my phone, assuming I wouldn't need to return to Facebook. Now that I've tried to access my account, an error related to the two-factor authentication is blocking me. Despite having evidence of my ownership, Facebook seems unhelpful. It's been two months, and I'm in need of assistance to regain access to my account. Please advise on how I can contact Facebook or alternatively, if someone could hack my account so I can regain access swiftly. I am looking forward to a response.

Recently, Nick Clegg acknowledged that Facebook should comply with the rules of democratically elected governments regarding censorship. I agree. In the United States, the First Amendment to our Constitution prohibits the censoring of speech (unless inciting a panic like yelling "Fire!" in a crowded theater). Consequently, Facebook must stop censoring speech on its platforms, regardless of whether it displeases powerful corporations, politicians, or others, or if it is labeled a "conspiracy theory." People are being silenced and deplatformed by "fact checkers" who are losing credibility rapidly, making Facebook seem like a tyrant. Facebook may seem like an anonymous corporation, but it comprises individuals, and they will be remembered. Otherwise, the US could follow the lead of countries like Poland and begin imposing fines on Facebook for censorship.

Hello, I am reaching out about an issue we encountered with the Facebook Commerce Manager platform. We attempted to set up a Facebook Shop and Instagram Shop to display our product prices and boost sales. However, during the setup, we mistakenly selected "Check out in another website" as the checkout method, despite not having an online store. We have a domain (verified) and updated our page information to reflect that we do not have a website. Our goal is to change the checkout method to "Message to Buy," which aligns with our needs. Once this change is made in the Commerce Manager platform, we can request a review of our page to proceed with setting up our store. Thank you for your assistance, we look forward to your prompt response. Panama Car Republic

Yesterday, I connected with someone on Facebook who offered to help me out after I posted about needing assistance. After moving to WhatsApp, things took a strange turn when he requested payment for his help and threatened to tarnish my reputation. I refused to pay, and he proceeded to send me disturbing images before my account was disabled, followed by abusive messages. Now, as I try to request unblocking my account, I am stuck as it requires my previous phone number, which I no longer possess due to my old phone being stolen. I reach out to Facebook to kindly consider unblocking my account as I believe I haven't done anything wrong.

I believe this isn't the appropriate platform for such discussions, but it's crucial to mention that there are two individuals with questionable backgrounds monitoring activities remotely. Determining their involvement became evident when attempting to share information about their illicit acts with law enforcement personnel and Rick Sharp; any text typed would vanish inexplicably. This recurring incident has been reported to the authorities. Currently, I am awaiting support from the FBI Houston as these individuals engage in dubious activities for financial gain. Extensive personal investigations over the past few months suggest that one of the individuals may have caused harm to her two husbands using a toxic substance that simulates natural causes of death. My objective is to cooperate with law enforcement to incriminate both parties. This complex situation requires further attention.

I am experiencing issues accessing my Facebook account due to the two-factor authentication being sent via SMS, which I cannot receive on my phone. After requesting the code to be emailed to me, I received an unsolicited password reset instead. I am disappointed by the lack of customer care shown by Facebook, as it has left me locked out of my account with no warning. An improvement in customer service is crucial since users like myself have invested time and effort in creating memories and connecting with our loved ones through the platform. It is frustrating to encounter such obstacles without any support from Facebook's consultants.

Someone mentioned my special needs child in a comment, and when I defended us, Facebook put me in jail for 7 days for "bullying." I feel hurt and frustrated that I can't protect us from the continued bullying. It's upsetting that someone would use my child for their political agenda. I hope Facebook will review the hurtful comments directed at us.

Why is it effortless for unidentified minors to create Instagram accounts here and criticize Americans, while challenging to locate buried comments amid mostly anonymous individuals who are likely not citizens or grown-ups? Upon notification of a mention, defending my responses becomes nearly impossible, especially against what appears to be child users. Reflecting on Gina Carano's views, the comparison of name stripping by Nazis and Soviets disavowing individuality to current online trends calls for a need to lead responsibly. Platforms like YouTube, Twitter, and Reddit also bear responsibility. Can we imagine Putin manipulating democracy if given the chance? The prospect of a world dominated by faceless individuals aligns with Putin's vision, akin to modern totalitarianism. The trend towards anonymous behavior threatens societal values and the education of future generations. Reflecting on past encounters with RT News videos on Facebook prior to the [redacted] election highlights the influence of foreign propaganda. Acknowledging mistakes, holding oneself accountable, and safeguarding society from harmful influences should be a priority. Demands for digital accountability, such as verifying citizenship and age, are proposed solutions to uphold the principles of free speech with responsibility. A call for conscious decision-making and alignment with democratic values over authoritarian ideals is crucial for the future. In a world where Navalny remains imprisoned while financial gains are prioritized, it's essential to advocate for a balanced approach to online freedom. Let’s aim for transparency and integrity in shaping a better future for all.

Yesterday, I purchased a new phone and everything transferred successfully except for Facebook, as the password I had written down didn't work. After clicking on "forgot password" to reset it, I didn't receive the code. Due to a complication from my previous marriage, I had accounts as both Kathleen Fuller and Kathy Fantau with the same email and phone number. Kathleen Fuller received the reset code. I managed to deactivate the Kathleen Fuller account set to expire on March 12, but now I'm unable to access the Kathy Fantau account.