Facebook Customer Service Issues

Hello, my name is Abishek Raj. I would like to address an issue regarding my Facebook account, which has been banned. I have attempted to seek help through Twitter and contacting Facebook directly, yet I have not found a resolution. This situation is causing a significant inconvenience as my account contains important information related to my friends, family, work, and academic notes. The problem began when I engaged in a client interaction through Facebook Jobs, where I posted their property on my marketplace. Subsequently, I experienced various verifications and automatic log-out issues. Following these events, my Marketplace access was banned. Despite my attempts to contact Facebook for assistance, my account was disabled yesterday, preventing me from accessing crucial information related to my classmates, school, and work responsibilities. I kindly request prompt assistance with resolving this matter.

Dear Sir/Madam, I am not receiving any assistance from Facebook. My account has been hacked, and despite numerous emails to Facebook, I have not received any response or help to recover it. Previously, I used to receive Facebook notifications on Gmail but they have stopped. I also forgot my password and can't reset it now. My contact number is not showing up on my account either. I have provided my Gmail ID, Facebook username, and linked Instagram account details. However, I am still unable to access my accounts. Please advise on the additional documentation I need to provide. Thank you.

Hello, I discovered my Instagram account, "natalia_kotlarova," was hacked a few days ago and is now under the username "hasanorjxd." The hacker made the account private, removed my name and profile picture, and changed the associated email and phone number. I cannot access the account anymore. I am attaching screenshots showing the changes made. My original details are: - Username: natalia_kotlarova - Email: [redacted] - Phone number: +[redacted]37 Thank you for your assistance. Natália Kotlárová

Yesterday, I received a call from someone who knew my full name and correctly mentioned my recent birthday celebration, claiming to be from Facebook. They mentioned a birthday reward message I had missed, asked me to confirm my identity by reading it, and then requested my bank account details for a money transfer, which I refused. Subsequently, I received alerts that my email, password, and phone number were changed without my consent. I couldn't access my account and noticed fraudulent investment posts targeting my Facebook friends. Those who called it a scam were threatened with being blocked. I am seeking assistance to regain access to my Facebook account. Thank you.

Hello Facebook internal support team, I am reporting that my Facebook page was hacked on December 30, [redacted], and inappropriate content was posted. As a result, my page's monetization was restricted. Although I recovered my page on January 10, [redacted], I was unable to request an appeal on time. I have submitted appeals on August 5, [redacted], and in November, but have yet to receive any feedback. My case ID is [redacted]. I kindly ask for your assistance in reinstating my page's monetization. Your prompt attention to this matter would be greatly appreciated. Thank you for your help.

My name is Geneiva Nichole Rodriguez. Unfortunately, my Facebook account has been hacked, and the hacker has taken control by changing my email, password, and phone number. My original account had a picture of me with my two daughters under the name Geneiva Nichole. The hacker is impersonating me, sending messages to my friends to join a fake grant scheme. I don't want any legal trouble due to this impersonation. I have notified my friends on my new account about the situation and advised them to report any messages. Please delete my old account permanently. I can provide any necessary verification of my identity. Thank you.

I am attempting to transfer funds from a closed bank account card to a new open bank account card after receiving a $50 payment. Unfortunately, the previous bank account card was closed by the bank without my knowledge. Can I transfer the $50 to my active card without my friend, Allison, having to cancel and resend it? If she needs to cancel, how soon will the funds be returned to her card so she can resend the payment? Thank you for your assistance. Transaction ID: [redacted][redacted].

Dear Facebook, I am Ágnes Kissné Bodó from Hungary, and I am having trouble logging into my Facebook account. I have been facing this issue for a while, but it was not a problem on my mobile as I was always logged in. However, after a recent software update, I am unable to access my account. I originally signed up with my company email, which is now inactive since I left the company. Additionally, the phone number linked to my account has changed, and I no longer have access to it. Consequently, I am locked out of my account. I am seeking assistance on how to proceed in this unfortunate situation. I am willing to provide any verification to prove my identity as the genuine account owner. Thank you for your anticipated help. Ágnes Kissné Bodó

My account was suddenly disabled, and the recovery process led me to a page where a code is sent. My primary number is overseas, with a secondary number in India. I was prompted to reset my password and needed to enter a number. I chose my Indian mobile number, received the code, and proceeded to change the password. However, I then needed another code, but was only given the option to use my international number, which was not functioning. I'm unable to recover my account, please assist.

Hello, I have had an advertising account for three years. Recently, I managed multiple advertising campaigns for personal use, a podcast, and an e-commerce store. I always ensure to comply with all guidelines and instructions provided by the Facebook team. However, on January 18th, my account was unexpectedly deactivated without a clear explanation. I have been attempting to reach out to Facebook support but have been unsuccessful. This has caused delays in promoting several events I had planned. I am reaching out here to request assistance in resolving this issue and I am available for any additional information you may require. My Facebook username is: SAMMOUD Youssef Ad account ID: [redacted][redacted] Thank you, SAMMOUD Youssef

Hello, I am AlexanderA.Deutsch. Since October, my Facebook account has been blocked after I posted a controversial photo by an Italian photographer. In addition, my account has been hacked. I now receive Facebook notifications addressed to a fake name, Alosind B. Derrekch, due to the extended review process caused by the COVID-19 pandemic. Despite sending my passport scan multiple times over the past four months, I have not received any assistance. This situation is frustrating as I manage several artist pages and am unable to run crowdfunding campaigns or promote artists. Your help in resolving this issue is greatly appreciated. Thank you, AleX Deutsch

Hi, I tested the new Facebook Pages experience on my page facebook.com/alepinedotv, and I loved it. However, the last five videos I posted were not available for users viewing my page using Facebook Lite or a mobile browser. I switched back to the classic version of the Pages, but now the videos and content I posted during my time with the new experience are missing. I read about the option to switch back and retrieve my content, but I can't find the button to go back to the new experience anywhere. I want to switch back, but I'm concerned about facing the same issue I had when changing back to the classic version. I posted videos, and now anyone can see the content, which I'm happy about, but I also want this to work on the new experience. Please help.

I am experiencing issues with Facebook monitoring and restricting my account for 30 days due to a comment I made on January 31st. I believe my comment did not violate any community standards, especially considering the inappropriate content that often goes unchecked. It seems like Facebook targeted me by searching for a reason to restrict my account. I plan to speak with a lawyer this week to explore legal action against Facebook for harassment, stalking, and bullying. I am curious to know specifically which part of my comment was deemed inappropriate while other explicit content remains on the platform without consequences.

I created my page in September of last year, [redacted]. My idea was to attract people to groups by sharing my recipes. I had hopes of eventually opening a business based on this concept. One of my recipes unexpectedly went viral, garnering over 9 million views. This brought significant numbers to my page, and my recipes have become widely shared. However, I have now encountered a restriction on Facebook. I believe this may be because my account is not verified, leading Facebook to not recognize me as the original creator of the content. Can anyone assist me with this issue? I greatly appreciate any help. Thank you.

I need help accessing my Facebook account. I am unable to log in and it is prompting me to provide security information to unlock it. However, the individuals it suggests I contact for the code are not people I communicate with and I have no means of reaching them other than through Facebook. Additionally, the email linked to my account is outdated from when I was younger and no longer accessible. I have already submitted pictures of my ID three times to confirm my identity, but I have not received any response.

A person named Brandi T. Johnson, born on July 13, [redacted], residing in either Richmond Heights or South Euclid, Ohio, has been spreading false and threatening information about me and my family. She has been using fake accounts to follow my family members, and this behavior is being investigated. I request that these actions cease immediately, as they constitute harassment and slander which I will not tolerate. If necessary, I will pursue legal action against your platform for allowing such harmful behavior towards both adults and children.

I was browsing through the Marketplace for girls' clothing, and I came across something concerning. Adult women seem to be advertising more than just clothing for sale. I recommend checking what comes up under searches for women's and girls' clothing. Some listings redirect you to websites unrelated to clothing sales when you click on them. This issue requires attention. I have sent this email along with screenshots to the relevant authorities.

I've been attempting to convert my business profile into a page for months now, but the link provided online is not working, and my requests made over the phone have gone unanswered. I am incredibly frustrated with Facebook's lack of support and communication. Can someone please confirm if it is possible to convert a profile to a page with a simple yes or no answer? If yes, clear instructions on how to do this would be greatly appreciated. Please respond to my request.

My account was disabled. For more details, please visit the help center. It was disabled on June 3, [redacted]. If you think this was a mistake, you can provide additional information through the help center within 30 days from the account being disabled. After this period, the account will be permanently disabled, and you won't be able to request a review.

My Facebook account was disabled without any reason. I don't post any illegal activities on my personal account and always follow Facebook community guidelines. I use my real name, pictures, and phone number on my account. It is where I store my personal data. Someone reported my account for no valid reason, and now I can't log in. I kindly request your assistance in recovering my personal Facebook account.