My account is *****@***.com. Some time ago, I changed my personal information and name...

GetHuman5728627's Recover Disabled Account issue with Facebook from February 2021

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5728627 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5728627 can let us know if they help or not.
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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman5728627's own words
My account is *****@***.com. Some time ago, I changed my personal information and name because I was worried about being noticed by the government. Because I haven't used facebook for a long time, I have forgotten whether I have received a warning and whether it is allowed to use pseudonyms. The account is currently unavailable. I will update my infomation with real name after account is recovered , hoping to unblock it.

GetHuman5728627 did not yet indicate what Facebook should do to make this right.

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Recover Disabled Account issue
Reported by GetHuman5728627
Feb 6th, 2021 - 6 months ago
Not resolved
Seen by 20 customers so far
Similar issue to 136291 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman5728627 started working on this issue
Feb 6th 5:55pm
GetHuman5728627 indicated the issue is not fixed yet.
Feb 22nd 2:38pm