My facebook account get hacked and the stranger changed my email adress, my phone number and my password.

GetHuman-neledick's Recover Hacked Account issue with Facebook from February 2021

21 views | 135116 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-neledick's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-neledick's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-neledick will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-neledick can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-neledick may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-neledick's own words
Everything i know ... My facebook account get hacked and the stranger changed my email adress, my phone number and my password. i read the Email i got when the Mail changed too late and so the link to block was no more usefull. *I contact *****@***.com but i only get the same email everytime with the link to the "Help Center". but there are no usefull ideas.*Please help me. I have no idea.

GetHuman-neledick did not yet indicate what Facebook should do to make this right.

How GetHuman-neledick fixed the problem

We are waiting for GetHuman-neledick to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-neledick fixes it.
This email address isn't valid

Facebook

Recover Hacked Account issue
Reported by GetHuman-neledick
Feb 3rd, 2021 - 6 months ago
Not resolved
Seen by 21 customers so far
Similar issue to 135116 others
0 customers following this

Timeline

GetHuman-neledick started working on this issue
Feb 3rd 7:26am

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians