My facebook account get hacked and the stranger changed my email adress, my phone number and my password.

GetHuman-neledick's Recover Hacked Account issue with Facebook from February 2021

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Help with my Facebook issue
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GetHuman-neledick's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-neledick will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-neledick can let us know if they help or not.
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Before contacting them, items GetHuman-neledick may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-neledick's own words
Everything i know ... My facebook account get hacked and the stranger changed my email adress, my phone number and my password. i read the Email i got when the Mail changed too late and so the link to block was no more usefull. *I contact *****@***.com but i only get the same email everytime with the link to the "Help Center". but there are no usefull ideas.*Please help me. I have no idea.

GetHuman-neledick did not yet indicate what Facebook should do to make this right.

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Recover Hacked Account issue
Reported by GetHuman-neledick
Feb 3rd, 2021 - 6 months ago
Not resolved
Seen by 21 customers so far
Similar issue to 135116 others
0 customers following this


GetHuman-neledick started working on this issue
Feb 3rd 7:26am

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