My account @qfenlayson was hacked and the hacker still has my pics of myself and my fam...
GetHuman-quronf's Recover Hacked Account issue with Facebook from February 2021
8 views | 135042 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-quronf's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-quronf's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-quronf will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-quronf can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-quronf may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-quronf's own words
My account @qfenlayson was hacked and the hacker still has my pics of myself and my family on it. The hacker changed my account name to @escobartiezv* and messages me as if they are Instagram on my WhatsApp to get a * digit code as if they will return my account. PLEASE help me get my business page back up. This is how I make a living and I worked hard to build that page for my business. Thank you in advance!
GetHuman-quronf did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-quronf fixed the problem
We are waiting for GetHuman-quronf to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.