Hello, I just switched my facebook account to another and i can't log in into my old on...

GetHuman5675822's Recover Hacked Account issue with Facebook from January 2021

Help with my Facebook issue
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Before contacting them, items GetHuman5675822 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman5675822's own words
Hello, I just switched my facebook account to another and i can't log in into my old one. So i have no access to my email and my phone number isn't attached to the account, my facebook ID is ***************, can you help me return my account

GetHuman5675822 did not yet indicate what Facebook should do to make this right.

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Recover Hacked Account issue
Reported by GetHuman5675822
Jan 21st, 2021 - a month ago
Not resolved
Seen by 2 customers so far
Similar issue to 134454 others
0 customers following this


GetHuman5675822 started working on this issue
Jan 21st 2:59am