Facebook Customer Service Issues

Hello, I'm Joli Kirk. I need help regaining access to my Facebook account as I no longer have access to the phone number or email linked to it. The account has 2-step verification which is causing additional difficulty. I am willing to provide my current email and phone number along with the details of the old ones on the account. I appreciate any assistance you can offer as it has been a while since I could log in. My current email is [redacted] and phone number is [redacted]. Thank you for your help. Joli Kirk.

I was recently removed from Facebook for allegedly violating their community standards. I am confused by this as I rarely use the platform and always ensure my interactions are respectful. As a professional, I am mindful of my online presence and do not engage in inappropriate conversations. I suspect my account may have been compromised, especially considering past experiences with identity theft. While I can manage without Facebook, I am disappointed by the lack of transparency in this process. I have not been informed of the specific violation or given an opportunity to address the issue. It raises concerns about freedom of speech and accountability on social media platforms. I hope to receive clarification on this matter soon. Thank you, Jackie

My account was disabled in just 22 days. I adhere to Facebook community guidelines and haven't violated any rules. This is my official account where I do not post any inappropriate content. My account holds valuable personal data like family photos. Please assist me in recovering my account, as it is crucial to me. Thank you, Facebook team.

Hello, I am growing impatient with an issue I have had since December and I am not receiving the expected assistance. I created a post on my business page (MAG MASS) that I wanted to boost as an advertisement with credits. Everything was fine until the next day when my advertising account was blocked and deactivated, and I still do not understand why! I can no longer use my business page as I would like, I cannot advertise my business, and I cannot sync my Instagram with my business page. I have reported the issue multiple times with no response. I requested a review and NEVER received the confirmation code, so I could not complete the process, and my business page and its advertising account will be permanently blocked. I asked for help through a form, but an automated response directed me to a link that does not work! Is this a joke?? The other link for help in the business section says my account is deactivated, so no action is possible! Thank you for helping me.

Hello, I am growing impatient with an issue I have been facing since December and not receiving the expected assistance. I created a post on my business page (MAG MASS) that I wanted to promote as an advertisement with credit. Everything was fine, but the next day my advertising account was blocked and deactivated. I still do not understand why! I am unable to use my business page as I would like, advertise my business, or sync my Instagram with my business page. I have reported the issue multiple times with no response. I requested a review and NEVER received the confirmation code, so I couldn't complete the process, risking my page being permanently blocked. When I seek help through a form, an automatic response directs me to a link that does not work. Similarly, the link for business help says my account is deactivated, so no action is possible. Thank you for assisting me.

Hello Facebook Team, I am writing to inform you that my Facebook account has been disabled. I have tried numerous ways to reach out to you, but unfortunately, I have not received any responses. I have already sent my ID proof to verify that I am a genuine user and not fake. I am facing a lot of difficulties due to the account being disabled. The reason for the disablement is an error in my birthdate. My birthdate was originally set as 09/12/[redacted], but a close friend mistakenly changed it to 01/01/[redacted]. I kindly request your assistance in resolving this matter. Additionally, I would like to add that the email linked to my Facebook account is incorrect, while the correct mobile number is [redacted]. I would greatly appreciate any help you can provide. Thank you for your attention. Sincerely, [Initials]

Last year in October [redacted], I had trouble with my Facebook account under the name Emma Tumba. I've been using the email [redacted] and the password wisdom1983 to log in on my Techno Canon X phone for over two years. The account was originally created in [redacted] with the email [redacted] I have been using the phone number +[redacted][redacted] for WhatsApp as well. Unfortunately, my account has been hacked, and I've been unsuccessful in recovering it. I've created a new account with the same name and phone number, with a profile picture of a star and a Nigerian map as the cover photo. My old account had my picture in a black suit as the profile picture and the Nigerian coat of arms as the cover photo. Please assist me in recovering my old account, as it contains important information. Thank you.

I'm facing difficulties accessing my account due to a harassment situation with an individual named William Luther from Salem, MA. He's cyberstalking me and has compromised my phone, making it challenging for me to regain control of my accounts. I recently created a new account but have been locked out again. I'm currently working with Apple to address this severe issue. It's distressing to know that he has been able to manipulate and monitor my online activities illegally. Your assistance in resolving this matter would be greatly appreciated. Thank you.

Facebook locked me out of my account while trying to place an ad on my new employer's page. They asked me to verify my identity by submitting my ID, which I did. However, they rejected it stating my ID (driver's license) didn't match the name on the account. My legal name is Hannah Patenaude Fanton, but I go by Hannah Fanton on Facebook due to the length of my hyphenated last name. I then submitted two other forms of ID showing my Facebook name - my work ID badge with a photo and a piece of mail. Unfortunately, I received the same message again. I rely on my Facebook account for work and have a thriving community there. Your assistance in resolving this issue would be greatly appreciated. Thank you, Hannah

Hello, I am a genuine user of this account and always adhere to Facebook community guidelines. My account got blocked after I inadvertently uploaded my ID for verification. I have provided all necessary identification to reopen my account. I kindly request a quick review of my appeal to unlock my account. Thank you. Appeal: Report Login Issue Dear Facebook support team, my account review has been blocked despite submitting my profile photo. It has been a while, and my account remains inaccessible. I urge you to assist me in reopening my account promptly. Thank you.

My phone service, active for four years, was unexpectedly shut off, leaving me unable to recover my long-standing account under the name Amanda Sterling, active for at least 8 years. This account had two-factor authentication, causing issues with access even though my email is fully functional, along with my Instagram account linked to my Facebook. Upon explaining the situation to Facebook, my account was deactivated, erasing my pictures and content, although the account can still be searched. I am eager to regain access to it, as it holds many cherished memories over the years. I do have another account under Amanda Contreraz, my married name, but it lacks the extensive collection of photos and memories that the original account holds. Despite numerous attempts through the help center, I have been unable to retrieve access, as I can't receive a verification code due to my phone being disconnected. The associated email, [redacted], further demonstrates the account's long history.

After resetting my Facebook password, I encountered an issue with the code generator authentication and failed SMS code delivery. Even providing my ID to Facebook did not disable two-part authentication. I urgently require the disabling of two-part authentication to regain access to my account, as other methods like logging in from known browsers are not feasible due to deletion. While resetting the password is straightforward, the ordeal lies in disabling two-part authentication to bypass the 6-digit code requirement. One delayed code attempt was unsuccessful, leaving me unable to access my account. Your prompt assistance in resolving this matter is greatly appreciated.

I was suspended for a post for 30 days, which was fair. Days later, my account was hacked, resulting in another 30-day suspension. I informed support that my three Facebook pages were compromised. Once my current suspension ends on the 22nd, I plan to delete all pages due to censorship and the hacking incidents. I recall speaking to a chat agent previously about this issue, but no resolution was reached. If allowing account hacking is your policy, it's a problem. Despite feeling unheard, I am taking action and will be discontinuing my pages. Thank you, and God bless America.

I received a message from you indicating that someone accessed my Facebook account with the ID# [redacted]. I am concerned because money has been taken from my Apple account after purchasing cards to load funds. I've experienced issues with my other accounts, such as my SS bank account and Medicare. I suspect my sister and her sons have my information due to a family situation. I lived with my father who had dementia and cared for him until he passed away. Following his death, there have been problems with unauthorized orders and my private accounts. I want to ensure my safety and seek assistance in identifying the person involved so I can take legal action. I am not active on Facebook and mainly enjoy playing games and watching movies. Please provide me with the necessary information to address this situation and put an end to the harassment. Thank you, Mary Dubois.

My phone and computer were stolen, and I've lost access to my Facebook page since my email and recovery phone were on those devices. I'm concerned about my personal information falling into the wrong hands. I've tried reaching out to Facebook with no luck. I'm looking for guidance on how to contact an admin or a live/chat representative at Facebook to address the situation. In the stolen hardware, my Instagram, Facebook, Yahoo, and Google accounts were logged in. The two-step verification was linked to those devices. I have my government ID and other necessary information to prove my identity. It's unsettling when your whole life is compromised due to a theft. I've taken precautions by changing my phone number and email, but I need assistance resolving this issue to protect my privacy. If there's a contact number or live chat option to verify my identity, please let me know. I appreciate any help you can offer in this unusual situation. Thank you.

My Facebook account was disabled over the weekend, and I am unsure why it happened. I have attempted to reset my password through both my cell phone and email, but have not been successful. I have entered my number multiple times but have not received a reset code from Facebook. I rarely use Facebook, so I am quite puzzled by this situation. I wonder if there may have been a hacking attempt or unauthorized access. I am in great need of assistance as I cannot seem to resolve this issue on my own. Thank you, J. Tumminelli

Subject: Urgent Help Needed with Facebook Account Ban I am reaching out in desperation for assistance regarding my Facebook account. Two days ago, my account was banned for 7 days due to a misunderstanding. Facebook flagged a comment made between myself and my brother, Michael C., on my own wall as bullying, when it was simply harmless banter as we often engage in. I was unable to appeal the ban or discuss the issue with anyone. I am currently off sick this week, battling mental health issues, and being without access to my Facebook account is causing me immense distress. I want to clarify that the comment in question was not intended to be harmful in any way. I kindly request help in resolving this matter as soon as possible. Your assistance would be greatly appreciated. Thank you, Baz C. Facebook email: [redacted]

My personal Facebook account was disabled without any reason. I did not post anything that violated the Facebook Community Guidelines. I kindly request a review of my account and appeal for its reinstatement. Thank you, Facebook Team.

My personal Facebook account has been disabled without reason. I have not violated any Facebook guidelines and have always followed the community standards. Please review my account and refrain from posting any illegal or inappropriate content. I am a genuine user and my account was temporarily locked due to reasons against the community standards. I have provided all necessary identification for you to consider reopening my account promptly. I hope my appeal is reviewed soon and my account is reinstated. Thank you, Facebook Team.

I would like to report that my personal Facebook account was disabled without any reason given. I have always followed Facebook's community guidelines and have not engaged in any illegal or inappropriate activities on my account. I kindly request a review of my account and ask for it to be reinstated promptly. I have provided all necessary identification to prove my authenticity as a user. I hope for a swift resolution to this matter. Thank you to the Facebook team for your attention to this issue.