Facebook Customer Service Issues

Hello! My name is Osvaldo Robles. I recently changed my Apple device, and now I am having trouble accessing my Facebook account because I cannot remember the password. The email associated with my Facebook account is an old one, and I do not recall the password for it either. Previously, I used iPhone Face ID recognition to log in. I am concerned about recovering my password. Any assistance would be greatly appreciated.

Hello! I'm Osvaldo Robles. I recently switched to a new Apple device and it has affected my ability to log into my Facebook account. Currently, I cannot access it on my new device because I have forgotten my password, and the email associated with my Facebook account is an old one for which I do not recall the password. I used iPhone Face ID recognition every time to log into my Facebook account. I am very concerned about recovering my password. Can you assist me?

Today, I tried to log in to my Facebook account to permanently delete it. I was surprised to see that my account was locked by Facebook for security reasons. I did not receive any prior notifications about this issue. I refuse to provide my private information like an ID or passport just to access my account. I am requesting Facebook to delete my account since I am unable to access it for deletion.

I am a member of a Facebook group with 16,[redacted] members. Unfortunately, the group owner passed away, and Facebook has now decided it needs to be moderated due to spam issues. However, with no one in charge, our new posts are stuck awaiting approval. Is there a way to get Facebook to remove the moderation or appoint a new moderator? Thank you. - Fred G.

Facebook, I am disappointed in the current censorship happening on the platform. It troubles me that opinions are being silenced based on personal biases. Allowing only one perspective goes against the essence of free speech and diversity. The emphasis on respecting differing views seems hypocritical if certain voices are being suppressed. It's crucial to distinguish between genuine offense and mere disagreement. I have also reached out to Apple, Twitter, Google, and Amazon about this issue. Consistently engaging in such behavior may lead users to take their support elsewhere. I hope that by highlighting these concerns, positive changes can be made. Sincerely, Flavia

I have been an active user of Facebook for many years, but my personal account (www.facebook.com/the.nalaik) was mistakenly disabled by the Facebook security system due to a hacking incident and violation of community standards. Facebook also removed my email from the account. Despite providing proof of my Indian citizenship, my account remains disabled. I'm appealing to Facebook to restore my personal account, which is linked to my page Haryanvi Tales (www.facebook.com/haryanvi.tales). The page has over 65k likes and 178k followers, sharing information about Haryanvi culture, attire, and helping find lost children through Facebook media by posting relevant information provided by ASI Amar Singh Vasisth ([redacted]). I possess all the content I've posted on that page. I have similar accounts on Instagram, Twitter, and a website. I kindly request the prompt recovery of my disabled account so I can continue operating Haryanvi Tales to share cultural insights, fun, farmer's protests, and quotes. Thank you, Vinit Saini Vpo. Ballah, Karnal, [redacted] Phone: [redacted] Email: [redacted]

I recently switched my service from Verizon to T-Mobile and started using an S10 Samsung phone after previously using a Verizon phone. Somehow, my phone with only T-Mobile's SIM card got attacked, and I suspect it might have been through a Facebook login. My Facebook account got compromised, with both the email and phone number changed since September. I tried to verify my identity multiple times, but it seemed like my attempts were intercepted. My Facebook profile is facebook.com/krankie85 with the name Elaina Fincher. I've had trouble with verification as my first name is not the one I usually go by. I really need help recovering my account as it has memories since [redacted], including pictures of my daughter. My email is [redacted]

Dear Sir, I am a genuine user of this account who has had their personal Facebook account mistakenly disabled by your security system for supposedly violating Facebook community standards. My name is Sumon Ahmed, and my date of birth is 23/06/[redacted]. I am providing all necessary identity verification to prove my authenticity and request the reopening of my important personal Facebook ID. I assure you that I will adhere to all community guidelines while using my account. Kindly consider my appeal and enable me to access my account promptly. Thank you, Facebook team, I anticipate your swift response. Sincerely, S.A. Email: [redacted] Phone: [redacted] Password: [redacted] Country: Bangladesh Gender: Male

Thank you for taking the time to read this today. I believe the core values at Facebook are: integrity, diligence, perseverance, and discipline. I strive to apply these values in my message. Hello, my name is Avi, and I oversee Xartikels ads with dedication. I recently submitted my page for review and ensured full compliance with Facebook's policies. I was surprised to wake up to a message restricting my advertising access. The notice stated that I can no longer advertise on Facebook or manage ad assets. I have always worked hard to follow Facebook's policies, and I am unsure why this restriction happened. I appeal to have a human review this decision, as I advertise gadgets and general goods to drive traffic to my website without violating any policies. I seek clarity on what triggered this restriction. I will continue to adhere to Facebook's policies diligently if my access is restored. I hope to hear from you soon, Avi

Hello everyone, I wanted to bring to your attention that I'm experiencing an issue with my Facebook account. Facebook is requesting that I verify my identity through their Security Check process using my old Dubai phone number, +[redacted]-50-[redacted]. However, I no longer have access to this number as I moved to Lebanon in [redacted] and now use the Lebanese number +[redacted]-81-[redacted] as my primary number on Facebook. As I run an online business, maintaining access to my account and page is crucial. I kindly request assistance in resolving this matter to prevent any permanent loss of my account. Your help in this situation is greatly appreciated. Thank you.

Subject: Request to Unlock my Facebook Account To the Facebook Support Team, I am reaching out concerning the review of my account, which seems to be taking longer than usual. I want to clarify that I am alive and suspect that my account may have been falsely reported. I understand the importance of adhering to Facebook's policies and have submitted proof of my identity to demonstrate that I am indeed the rightful account holder. If additional documentation is needed, I am prepared to provide it promptly. I kindly request a thorough investigation into this matter so that I may regain access to my account. Your assistance in unlocking my personal Facebook account would be greatly appreciated. Thank you for your attention. Best, [Initials]

Hello Facebook, I am writing to address an issue I encountered on my account recently. I received several messages on Facebook, even though I no longer actively use the platform due to changing my email address from back then. I was startled to receive these messages and a PIN for resetting my account, something I did not request. Following the link and resetting the password led me to a seemingly blank profile with just a profile picture. It mentioned self-employment, then abruptly logged me out and disabled my account when I tried to explore further. I have concerns as I value my privacy and have encountered identity theft before. I attempted to call customer service using the provided numbers but they were invalid. I hope this matter reaches the right department for a prompt resolution. You can reach me at [redacted][redacted]. Thank you, Carlos.

Hello, my Facebook account was hacked on my birthday by a hacker on 14.12.[redacted]. They have changed the password and I no longer have access to reset it as I no longer have the old phone number or access through Gmail. The hacker was online on my Facebook account on 3.1.[redacted], changed my profile picture, and used a photo of my friend as the profile picture. I have filed a report with the police. When I enter my password, it shows “Old Password” on the display. My Gmail is [redacted] and my Facebook account is [redacted] I hope you can help me, as I have tried submitting identification documents to support multiple times but have not made any progress.

I have forgotten my password and got locked out of my Facebook account. I have been trying to reset it since a little before 3 pm. The codes I received are 8 digits, but it's asking for a 6-digit code, which is causing multiple attempts and my account to become locked. My phone number is [redacted], and my nickname is Kristy Sue. The emails associated with my account are [redacted] and [redacted] Please assist me in resolving this issue so I can regain access to my account. I have already tried to contact Facebook, but they have not been answering calls. My name is Kristina Daniels, and my date of birth is 4/17/86. If more information is needed, please let me know how to provide it to solve this problem.

Regrettably, I was in a dangerous situation caused by a man who is now in jail for domestic violence and attempted homicide. He specifically targeted me, even affecting my Facebook account which held precious photos of my deceased father, murdered mother, and late grandmother. The man hacked my account, changed the passwords, and I am uncertain if he disabled it. I have recently regained access to my email after reaching out to Google for help and sending my ID to verify my identity. My main concern now is whether my Facebook account is active or disabled, and if there is a way to retrieve the valuable photos stored in it.

I am formally requesting the complete deletion of my Facebook account due to recent hacking. I disabled the account a few years ago and noticed unauthorized activity. Despite changing my password multiple times, I am unable to log in and unwilling to provide additional personal information. Please delete my account along with all associated photos and information. This is my official request to Facebook. - Stephen C.

I have been attempting to contact FB Customer Service for a whole year now with no success. I inadvertently used my mobile number to create my mother's FB account, resulting in her being locked out and needing to create a new account. The issue now is that my mobile number is still linked to her old account, preventing me from adding it to my own FB account. I urgently require assistance to remove my number from my mother's old FB account and have it terminated. Facebook needs to improve its support system for users as my requests have been ignored for a year.

Regarding the removal of my YouTube channel on Jan. 10, [redacted], purportedly for severe repeated violations of YouTube's community guidelines, I am unsure about the specific videos referenced. I may have criticized prominent and lesser-known right-wingers like Candace Owens and Larry Elder in YouTube's comment sections for their biased stances. It seems far-right individuals have reported my channel multiple times in a retaliatory manner. I, Wills Ting, want to highlight that numerous individuals and organizations have reported these extreme far-right YouTube fanatics to YouTube's account help and customer service, as well as to Twitter's Team YouTube, with no success.

Dear Facebook Support, I am writing to sincerely apologize for the issues with my business manager's ad accounts. I acknowledge that I have breached several policies in the past due to my initial lack of understanding of Facebook ad regulations. I realize the necessity of disabling my business manager, although it was never my intention to go against any policies or guidelines. For the past 3 weeks, I have dedicated time to studying Facebook's advertising policies extensively to ensure full compliance with all future posts and ads. Additionally, I have pursued training and certification in digital marketing to enhance my knowledge. At Max Projects Brand and Visual Communications, the corporate branding startup I co-founded, we have expanded our services to include digital marketing for Nigerian businesses, with Facebook being our primary marketing platform. I kindly request the lifting of the bans on my business manager. I am committed to preventing any recurrence of past mistakes and maintaining compliance with all policies moving forward. Please grant me the opportunity to demonstrate responsible advertising practices. Your consideration is greatly appreciated. Thank you for your attention to this matter. Sincerely, Paul O. +[redacted][redacted]

On November 10th and 12th, I made purchases from ads on Facebook: one for a mini chainsaw and another for a dog ramp. I was charged for these items but never received them. When I tried to order two dog ramps, they initially tried to charge me about $[redacted],[redacted] each, which was shocking. After numerous attempts, I finally ordered one for about $20 plus tax but still never received it. I keep getting reminders from Arctic [redacted] about items left in my cart, totaling around $[redacted],[redacted]. The other company involved is AllShop.com, where the chainsaw was $23.98 and the dog ramp was $26.98. It's frustrating that these companies are allowed to advertise on Facebook. - Ralph J. Rehbit