Facebook Customer Service Issues

Dear Facebook Team, I have lost access to my Facebook account. I used Google Authenticator for two-step verification, but I lost the app along with the data it contained. This account is essential to me as I am far from my family and unable to reach out to them or my friends due to the Covid-19 pandemic. Moreover, I conduct business through this account, and it holds vital information for me. To confirm my ownership, I require an authentication code. Kindly send a temporary link to the email associated with my Facebook account for access. Thank you.

Dear Facebook Team, I have lost access to my Facebook account where I used Google Authenticator for two-step verification. Unfortunately, I have lost the app along with the data stored in it. This account is vital for me as it helps me stay connected with my family and friends during the current pandemic. Additionally, I also conduct business through this account, which contains crucial data. To prove my ownership, I have attached my Central Government of India-issued ID. Kindly provide a temporary link to access this Facebook account through the email associated with it. Thank you for your assistance.

For the past week, I've been unable to access my Facebook account. My password is not working, and I suspect it may have been compromised. This is concerning as I need to update my Pizzeria business page. The error message stating there are too many redirects prevents me from making any updates. Despite clearing cookies as suggested, I still cannot access the account. Interestingly, my personal Facebook account is functioning normally. Unfortunately, I am unable to reset the password for the Pizzeria account due to not knowing the associated email password. The email linked to the problematic account is [redacted] Can you assist me further with this issue?

Hello and Happy New Year, I recently tried to open my Facebook account after a long time of not using it. During the process, I was asked to verify my identity by submitting a government ID. Despite following the instructions to cover certain personal information, my attempts with a Veterans Affairs ID and a Georgia driver's license were unsuccessful. I have not received any response since. My name is David Mitchell, and my email associated with my Facebook account is [redacted] You can reach me at [redacted]. I appreciate any guidance on what steps to take next. Thank you for your assistance, and have a great day. Dave

I am Tara, I have been a victim of identity theft and found myself locked out of all my online accounts due to unauthorized password changes made by someone else. I meticulously keep track of my passwords and review them before saving them, so I am certain this was not my doing. The perpetrator seems to have gained control over my email, social media, messaging, and banking accounts. Additionally, my devices such as phones, tablets, and computers have all been compromised. I have had to change my phone number multiple times on various devices due to this ongoing issue. I am unable to regain access to my accounts even with two-factor authentication, so I am reaching out for help to address this security breach and reclaim control of my accounts. Please assist me in securing my account from this individual who has invaded every aspect of my digital life. I can be contacted at [redacted] or reached at [redacted] or alternatively at [redacted]. Thank you for your support. Tara C.

Dear Facebook (FB), I want to bring to your attention the issues with your employees and fact-checkers as they seem to lack competence in understanding the English language. They misinterpret words, take conversations out of context, and suspend accounts unjustly, often targeting harmless discussions. Going as far as digging up posts older than a year to suspend accounts is excessive and feels like harassment, a topic you claim familiarity with as it violates your community standards. Harassment, legally defined as torment, vexation, or intimidation, seems to be happening to users under the guise of enforcing rules. Furthermore, discriminating based on political views is unlawful. The process of disputing these actions is hindered by pop-ups prolonging the matter, leaving users feeling targeted and overwhelmed. This situation is not isolated, and urgent steps need to be taken to rectify and manage these issues effectively.

I am having trouble changing my password on Facebook. I received a code on my phone to reset it, but after the change, I found myself logged into someone else's account. I didn't intend to hack anyone; I was simply trying to update my password on my phone. The code came to my phone, so I'm not sure why it would link me to another person's account. I am worried about being accused of hacking when all I wanted was to access my own FB account. Now, what should I do if I accidentally changed the password for an account that doesn't belong to me? I want to avoid any accusations of hacking.

I have discovered a Facebook account under my name that does not belong to me. I would appreciate it if it could be disabled. Unfortunately, the associated Hotmail email account is old and inaccessible, making it impossible for me to close the Facebook account. I can provide my email, name, and driver's license as proof of my identity for this Facebook account. However, I have been unable to reach a helpful representative over the phone. Where should I submit my identification documents to resolve this issue and delete the account connected to the inactive email address?

Hello, I'm Xelo Marilyn. I need help with my Facebook account. I've tried everything, including contacting technicians and Facebook support, but my account of 8 years got disabled along with my page. I started anew, but when I tried to run paid promotions, I faced issues. I attempted to create multiple accounts from different phones and carriers, but none lasted long. I couldn't open Facebook again. I created around four accounts, but they were all disabled for verification, despite submitting my photos. I can't work without Facebook. What should I do? Maybe someone has experienced this too. I'm desperate. My email addresses are [redacted] and [redacted] Please help me fix this issue, as my whole family is affected by not being able to post due to the IP address sharing. Thank you.

Hola, soy Xelo Marilyn. Necesito ayuda porque he recurrido a técnicos y a Facebook, he hecho todo lo posible, pero mi cuenta de 8 años junto con mi página fueron inhabilitadas hace unos días. De repente no pude acceder más y creé nuevas cuentas desde diferentes dispositivos, pero ninguna ha funcionado. No puedo trabajar sin Facebook. ¿Qué debo hacer? Estoy desesperada. Mi correo es [redacted] y [redacted] Por favor, ayúdeme a resolver este problema. Además, mi familia también se ve afectada al no poder publicar debido a la misma dirección IP. Agradezco cualquier asistencia.

Hello, recently Google informed me that my account information was compromised. I changed my passwords as most of them were the same. Unfortunately, my Dell Latitude laptop was damaged by spilled liquid. Subsequently, my iPhone 6 stopped working due to a worn-out charging port. Now, on my new PC, I'm unable to access my account. I've created a temporary account with the username Cian Van Der Westhuizen. I urgently need access to my page "The Draugthing Table" for work advertising. I've tried to reset my Facebook password, but I'm not receiving any communication from Facebook or on my cell. It has been over 30 hours since I requested a reset code. I have access to my email accounts, mobile number, and can provide physical ID for verification.

I recently made a purchase from Designerdeals, but my products never arrived. The seller, who now goes by the name Designerbargains, blocked me and stopped communicating. I told them I would report them, and now they have changed their page name. This seller scammed me out of £[redacted] through a bank transfer. My bank confirmed that they use a Tuxedo payment card, making it hard to get a refund. The account details used are account no [redacted]9, sort code 04-14-08, under the name David Hodgson. The seller asked for my email for tracking but never responded. Their mobile number is [redacted]4, and they only reply if they think you're sending money. This is a complete scam affecting multiple victims. I have evidence and plan to involve the police. This fraudulent activity must be stopped, as even the postcode on their page is fake. The situation needs to be addressed promptly.

Hello, my name is Paban. I have been using Facebook since [redacted] or [redacted], but I am not certain. My Facebook account is named "Crzy Boy Paban Pariyal." I have encountered an issue with my account being linked to PUBG. While browsing Facebook, I came across some PUBG character accessories such as gun skins and clothing skins that caught my attention. Upon clicking the link, I unknowingly shared details about my PUBG account such as my mobile number, email address, and PUBG ID. Subsequently, my Facebook account was logged out and I am unable to access it anymore. Facebook mentioned that I shared posts against their community standards, but I am unaware of what exactly happened. I would appreciate any assistance in recovering my account.

Hello, I recently received an alert informing me of an attempted hack on my Facebook account, prompting me to change my password. However, after changing the password, I was unable to log in successfully. I fear I may have lost access to my Facebook account. I have updated my phone number and no longer have access to the verification code or the old email address associated with the account. I need help recovering my account, as I have friends who can vouch for my identity. My name is Patrycja Przybylka. The email address I used to open the Facebook account was [redacted], but I no longer use it. My old phone number, [redacted]4, is no longer in use, and my new number is [redacted]9. I attempted the account recovery process without success. I can be reached at [redacted] Any assistance in recovering my account would be much appreciated as I do not want to lose access to my Facebook profile.

On January 5, [redacted], Andrew G. reported me to Facebook, resulting in a 24-hour posting restriction. I had posted a troll alert to AOC's potential advertisers and moderators, instructing Andrew not to engage with Heather. I did not use profanity towards Andrew; I simply advised him not to interact with Heather. On January 2, [redacted], Heather C. H. reported me to Facebook, leading to a 24-hour posting ban. I had notified AOC's potential advertisers and moderators about Heather's trolling behavior on AOC's page three times by replying to her comments. I mentioned her presence on AOC's page in these alerts, urging action to address the trolling.

Dear Sir or Madam, We are currently facing an issue where we no longer have access to our company profile. Our former management used to handle the page through their personal account until the end of December. Unfortunately, they do not remember the correct email address or password for this profile. They have removed themselves as an admin and no longer have access. While I can automatically share Instagram posts on Facebook, the login details do not match. We are reluctant to create a new page. The affected page is "Das Kesselhaus | Facebook." Is there any solution available? Best regards, S & C GmbH Service and Catering By order of Marie Kreitz Customer Service/Personnel Tel: [redacted] Email: [redacted]

I accidentally clicked on "ad payment" which led to my Facebook account being locked indefinitely. Unfortunately, I forgot to update my phone number, so the verification system is not helpful. I lack a Government ID for the alternative verification method and using a non-Government ID is time-consuming and did not work. My account has significant data accumulated over a decade, and losing access due to a simple misclick is disheartening. I seek assistance to regain access to my account as I value its contents over any payment issues on Facebook.

Hello Facebook, I am Stefan Shipley. Several of my Facebook accounts and email addresses have been hacked and taken over by unknown individuals. These hackers are using my accounts to impersonate me, even encrypting messages and photos. Unfortunately, I am unable to regain control since they have changed both the passwords and associated phone numbers. I urge Facebook to assist in gaining back control of my accounts; otherwise, I request for all content linked to the compromised phone numbers, names, and email addresses to be permanently deleted. The affected phone numbers are as follows: [redacted], [redacted], [redacted], [redacted] The compromised email addresses are: [redacted], [redacted], [redacted], [redacted], [redacted], [redacted] I am exploring all options, including involving law enforcement, to address this hacking and cyberbullying situation.

My Facebook accounts were hacked, and I'm unable to access them. The first account is under the name Ash Hogans, linked to the email [redacted], which was changed to [redacted], and associated with the phone number [redacted]. This account also features my nonprofit organization, Graced Ashes. The hacker created a fake Gmail address, changed my email and phone number, and now I can't receive verification codes. When I tried to log into my other account, Ashley Hogans with the email [redacted], I couldn't find the account. The hacker is using my account to send Cash App scams to my contacts, blocking them and sending offensive messages. I need help regaining access to my pages.

My Facebook account was hacked two days ago, and despite my efforts to contact Facebook for help, the hacker managed to post intimate photos of me and my girlfriend. Although the posts were deleted, I have screenshots as evidence. The hacker also targeted another individual. Despite changing my password, the hacker continues to access my account. I received emails alerting me to the login attempts and the subsequent password and email changes. I briefly regained access to my account before being hacked again. I am seeking assistance to regain control of my account, deactivate it, and potentially trace the hacker using their email and IP address obtained during their attempts to hack my girlfriend's account as well.