Hi. There is a face book account in my name but it isn't me. I need it disabled please...

GetHuman5622893's customer service issue with Facebook from January 2021

Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman5622893's own words
Get it deleted ... Hi. There is a face book account in my name but it isn't me. I need it disabled please. The email account, which is a hotmail account, it is connected to is one I haven't used in years and is closed so I can't get in to it to then close the face book account in my name. I have the email, the name, my drivers license to prove I am who it indicated on the face book account* I just can't seem to get through on the phone to get someone who can help me get in to delete it or delete it for me. Where do I send the identification information to?*What do I need to do to delete an account based on an email I no longer have access to?
I can't get into the email to delete it, I don't know how I can on my own accomplish this and I can't get through to a person so they can understand the issue and help me.
Verifying it is me and then deleting it and showing me it is gone.
I am not a customer. Some one opened it in my name with my email and now I don't have access.
Reactivating that email account but I don't remember enough details from back when I opened the account at **year old to reopen the email account. I've tried calling but it just refers me to try here. Hopefully some one can help me get control of the account that is in my name, so I can delete it.
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Customer service issue
Reported by GetHuman5622893
Jan 5th, 2021 - 3 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 135134 others
0 customers following this

Timeline

GetHuman5622893 started working on this issue
Jan 5th 10:39pm
GetHuman5622893 indicated the issue is not fixed yet.
Jan 6th 3:44pm
GetHuman5622893 indicated the issue is not fixed yet.
Jan 6th 3:59pm
GetHuman5622893 indicated the issue is not fixed yet.
Jan 11th 4:30pm
GetHuman5622893 indicated the issue is not fixed yet.
Jan 11th 6:16pm

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