Dear Facebook team. I have completely lost access to my Facebook account.i used to log...

GetHuman5613982's customer service issue with Facebook from January 2021

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman5613982's own words
Dear Facebook team. I have completely lost access to my Facebook account.i used to log in from my Google authenticator for * steps verification.but unfortunately,I have lost that app and all the data present over there.this particular Facebook account is crucial for me as I stay away from my family and not able to contact them or any of my friends in this covid ** pandemic also I do conduct business from this Facebookaccount and it has a lot of data which is very important for me.to prove my authenticity that I m the sole owner of this account , I have attached my ID card.which is issued by the central government of India . please give me the temporary link on the email attached to this particular Facebook account to access it.**Please let me know if it was helpful.i will be happy to help

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Facebook

Customer service issue
Reported by GetHuman5613982
Jan 4th, 2021 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 135365 others
0 customers following this

Timeline

GetHuman5613982 started working on this issue
Jan 4th, 2021 2:59pm