Facebook Customer Service Issues

Hello. I am seeking assistance with a login issue that has persisted for several years. My account, FreAd Postie, has been inaccessible due to a legal matter. Consequently, the email address associated with my account, [redacted], is now locked, rendering it inaccessible. I am also unable to use my previous AT&T phone number, [redacted], for account recovery. When attempting to recover my account, I have been prompted to contact listed 'friends' for a verification code. I wish this process would allow me to select different contacts or present them in a randomized order instead of consistently displaying the same individuals. Some of the listed contacts are deceased, no longer in touch, or were only acquaintances on social media. I am willing to provide official government identification to verify my identity, as there are photos of me on the account. Appreciate any guidance provided.

Several months ago, my account was hacked, and I changed the password and informed Facebook. Recently, I bought a new iPad, which successfully transferred all apps and data from the old one. However, upon logging into Facebook on the new iPad, the hacked account appeared, while the correct one showed up on my phone and old iPad. Despite changing the password multiple times on the new iPad, the hacked account would still accept the new password. I am hesitant to deactivate the hacked account out of fear that it might affect my genuine account. I have signed out but need assistance on how to resolve this issue.

I need assistance in reactivating my account. I tried to activate it and changed my password successfully. However, I am unable to proceed as I am being asked to confirm my identity using codes from three friends listed. Unfortunately, only one friend's account is active to provide the code. I also attempted the alternative method of sending my driver's license but it was rejected, likely due to the fact that I used an alias in the account I am trying to reactivate. The account is registered under [redacted] with the name Hans Gaw. Thank you for your help.

I recently got an email notifying me that someone using a Samsung S10 logged into my Facebook account, although I own an iPhone XR. I reported to the police when my credit card was misused to purchase a device from a Facebook partner for $[redacted], leading me to cancel the card. I have already changed my password, but this issue persists. Kindly contact me as soon as possible at [redacted]. Thank you, Pamela M Stephens

My personal Facebook account is set to be disabled in a day. I am concerned because I abide by Facebook's Community Guidelines and do not engage in any illegal activities on my account. I have used a real profile picture and phone number, and hold important personal data on my account. However, I am now unable to access my account. I kindly urge for assistance in recovering my account. My Facebook ID is Naveed Qamar and I can be reached via Gmail at [redacted] If further confirmation is necessary, please let me know so I can provide it promptly to facilitate the reopening of my account. Thank you, Facebook team.

To whom it may concern, Today, my Facebook page was blocked for allegedly spamming individuals. We simply posted 2 ads for available apartments on the marketplace and replied to messages from interested renters on our company site. We were responsive to about [redacted] messages, only engaging when contacted first. I noticed the block between 10:30 AM and 2 PM Eastern time. We did not use any inappropriate language. Please assist in resolving this issue. Thank you.

Dear Sir, My personal Facebook account was disabled, and I believe it was done unjustly. I always adhere to Facebook's guidelines and never engage in any illegal activities. I use my real name, photos, and phone number on my account and have not violated any terms. It's distressing that someone reported my account without basis. My personal data is stored there, and I am unable to access it now. I kindly request your assistance in recovering my account. This account is significant to me, especially for gaming purposes, and its loss has left me feeling upset. Please help me regain access to my account. Thank you, Facebook Team.

Dear Facebook Team, I have been restricted on Facebook for three days for sharing the truth. You can verify my statements by observing Michael LaVaughn Roberson, who was a linebacker at Ohio State University. He appears to be a man dressed as a drag queen, and Barack Obama is rumored to be an openly gay individual. Their daughters have reportedly mentioned having a gay father and a drag queen mother. This information is easily confirmed. Even Barack Obama referred to his partner as Michael on several occasions during public appearances. Please review the evidence, such as the Ellen Show, where Michael danced with Ellen, clearly showing the truth. I stand by my statements and believe they are not hateful but truthful. Please consider my perspective. Thank you.

I have been locked out of my Facebook account, and there is a number associated with it that is unfamiliar to me. My name is Kizuwanda Foreman Cannon on Facebook, and my screen name is Kandy-Still Standing. I submitted my ID two days ago. The phone number I used to log in is [redacted]. Another page keeps appearing that I can access, but my main page with years of my children's lives is inaccessible. I suspect I have been hacked. Please assist me in recovering my page. You can reach me via email at [redacted] or [redacted] I urgently need access to my page to update my family on our well-being during Covid-19.

I am curious about the ongoing technical problems I am facing with Facebook. It makes me wonder if this is related to jealousy or internal struggles, similar to how my critics behave. Despite receiving numerous reactions on my posts and having a substantial following, my issues remain unresolved. My ex-girlfriend, Tiffany, has also mysteriously disappeared, suggesting a possibly malicious motive behind the scenes. I hope that these issues can be resolved promptly so I can create a new Facebook account without facing immediate disablement. My name is Adam Pope from Wallington, Surrey.

Dear Facebook Support, I am an administrator for a group that Facebook recently removed (name withheld). The group had 14,[redacted] members and received around [redacted] daily posts. We had a good moderation system in place and swiftly addressed any issues, with only 4 minor violations in the last 2 months. I am confused as to why the group was deemed dangerous and removed abruptly without prior warning. This action is unacceptable. I have noticed similar groups being removed, and this seems like an attack on secularism. It appears Facebook's algorithms do not consider the nuances of human behavior and humor, leading to unjustified removals. I am requesting the immediate reinstatement of the group and clarification on the justification for its removal. There is inappropriate content on the platform that goes unchecked despite being reported, which contradicts Facebook's community standards. I urge Facebook to address these issues promptly. Sincerely, [Initials]

Hello, Happy New Year! I've been trying to regain access to my Facebook account since I got logged out a few days ago. When I attempted to reset my password, the recovery email provided was not mine - it had a different domain name. My valid email addresses are through Hotmail or Gmail. My sister noticed that my account appeared blank when she tried to access it. Upon checking my old email associated with Facebook, I saw numerous requests to change the password which I did not initiate. Despite various recovery attempts, it keeps directing me to this unfamiliar email address, making it impossible for me to verify my identity and retrieve my account. I'm unsure if there's a linked phone number, if there is, I have no access to it. I've traveled extensively and rely on Facebook to stay connected with friends I've met along the way. Losing this account would mean losing touch with them. I genuinely appreciate any assistance you can provide. Thank you, Cale

I have not received any response from Facebook regarding my request to remove my Date of Birth from my profile. Despite explaining the issue clearly, I find navigating Facebook quite challenging as a new user. I was cautious about sharing my Date of Birth as advised before joining. I am hesitant to cancel my membership as I value connecting with my friends on the platform. I just want my Date of Birth removed for added security. Thank you, B.

I urgently need your help with my Facebook account situation. I accidentally locked myself out of my private account while switching between it and my school account. The email associated with my private account, [redacted], is now considered invalid by Microsoft. I believe I updated the email to [redacted] a couple of years ago, but when I try to access it for login, I see a different person's profile. Friends informed me that my account might have been hacked, as there were strange friend requests coming from my profile a few months back. I've tried various account recovery methods, including using trusted contacts' codes, but I keep hitting a message that my account is temporarily blocked due to suspected spam or unwanted activity, without any indication of when it will be resolved. I've exhausted all options from the help section, such as changing passwords, updating info, and submitting identity verification forms. My account, essential for communicating with family and friends, remains inaccessible. I've attached screenshots of my blocked account, my passport ID, and the message I receive when inputting the trusted contact codes.

I had an unpleasant encounter on a public Facebook post where someone attacked me out of nowhere. Feeling the need to defend myself, I responded to the unwarranted aggression. Unfortunately, the individual who initiated the conflict reported me, leading to my account being suspended for a month. It seems unjust that Facebook doesn't provide an opportunity to explain or defend myself before taking action solely based on someone else's account. I've faced unfair treatment before, and I'm considering seeking legal advice to address this situation.

I recently had my account suspended after submitting a photo for identification. I have been working on launching a website and learning about Facebook ads for about three weeks now. As a beginner, I believed everything was going smoothly until I tried to publish my ads and was prompted to relog due to being inactive. Upon logging back in, I was requested to provide a photo for verification (which has happened frequently), and unfortunately, my account got banned, resulting in all my accounts being suspended. Through my research, I understand it could be due to Facebook mistaking me for a bot as my profile is new and lacks posts. I also ran ads for a product not allowed on Facebook, unaware of the advertising policies. I need to be more active and pay closer attention to guidelines. I sincerely apologize for the oversight and hope to regain access to my account. Thank you for your assistance. -Ryan

My Facebook account got temporarily locked after an unfamiliar login attempt from Charlotte, NC, United States via Firefox on Windows. I find it odd that my account was locked just because someone tried to access it from a different location without success. I suspect it could be a scam, and now I can't access Facebook because I refuse to fall for a fake password reset. I urge the platform to investigate and resolve this issue promptly. This situation seems like a classic phishing attempt, but I'm not taking the bait.

Hello FB, I recently purchased a new phone and logged out of my old phone from FB. Now, with the new phone, I can't remember my password. I tried to reset it using my phone number ([redacted][redacted]) but I'm not receiving the six-digit code. I am unable to make progress with your online support. I have two accounts under my name, Tomi Marusic. I've closed one account associated with my email because it had no photos or friends. I can't log into the other account because FB keeps redirecting to the first account via email verification. I've been trying to log into the second account with my phone number ([redacted][redacted]) but I'm not receiving the six-digit code. This account has pictures, [redacted] friends, and items for sale on Marketplace. I really need to access my account. Kind regards, Tomi Marusic P.S. My Spotify was linked to FB, but it's now unlinked. My email is [redacted] Get Outlook for Android.

I have experienced issues related to hackings involving my ex-boyfriend Mike Rausch, also known as Clint Rausch, and his new girlfriend, Christina Smith or Christina Stewart. To address this, I have secured my Gmail account, changed my phone number, and involved the police due to his unwanted presence near my family members' homes. After a break-in at my father's house, further police action was required. A post was made from my account requesting a phone card, which I paid for and have documentation. I am struggling as my only means of contacting my father, who is battling cancer, is through Messenger, but I can't access it due to this situation. I am dealing with a lot emotionally, having lost my mother to cancer in [redacted] and my father being diagnosed soon after. I left my ex after facing domestic violence, and now I'm facing the consequences. I am frustrated and saddened by the lack of communication prior to actions taken on my account, which holds sentimental value. Previous experiences with account issues have left me feeling upset and vulnerable. I urge for better communication methods before such actions are taken. My account profile can be found under Crystal Radford, email [redacted], with a photo of a dark-haired young lady (referring to my late mother). Some friends listed are Joseph McCorkle, Annie Swingle, Carolyn Epperly, and Kemp Strickland. Please reach out to me via email for any assistance.

My Facebook account was hacked on the 12th of [redacted]. I have made the necessary reports to ensure that other citizens are not defrauded by this hacker. They have been posting fake business advertisements using my account, and I cannot afford to lose access to this account; it means a lot to me. I really need help with this situation. If my Instagram and WhatsApp accounts can be traced, the admin will verify the truth in what I am saying. The hacker has changed both my email and phone number associated with the account. I found this phone number linked to the hacked account when I accessed it through a friend's Facebook profile: [redacted]1.