My facebook account got hacked and they changed the email so i cant get back in. I have...

GetHuman5596983's Recover Hacked Account issue with Facebook from December 2020

Help with my Facebook issue
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Before contacting them, items GetHuman5596983 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman5596983's own words
My facebook account got hacked and they changed the email so i cant get back in. I have old pics on there that i need to get back

GetHuman5596983 did not yet indicate what Facebook should do to make this right.

How GetHuman5596983 fixed the problem

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Facebook

Recover Hacked Account issue
Reported by GetHuman5596983
Dec 29th, 2020 - 9 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 136297 others
0 customers following this

Timeline

GetHuman5596983 started working on this issue
Dec 29th, 2020 10:42pm

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