Facebook Customer Service Issues

I suspect my Facebook account has been compromised as I am unable to receive the verification code to reset my password, possibly due to a changed phone number. My email is [redacted] and my phone number is [redacted]. The affected account is used for my business and can be found at facebook.com/spladler07. I need assistance in regaining access to my account, resetting the password, and updating the phone number to ensure it is correct. Please contact me if further information is required. Thank you.

I recently formatted my iPhone without backing up my DUO third-party authenticator. As a result, I no longer have access to DUO for generating login codes for my Facebook account, as my iPhone was the only device I was logged into. I can still access my email and phone, just not DUO. Despite contacting DUO, I was advised to reach out to Facebook for assistance on removing DUO from my account. Thank you for any guidance you can provide.

The Gethuman guide I found is quite helpful for Facebook users facing a disabled account due to actions by Facebook administrators. Users are advised to submit either a single government-issued ID or several alternative forms of identification that align with the details on their Facebook profile. Remember, Facebook does not allow digitally modified photos, so it's crucial not to edit any images. Instead, users can choose to physically conceal any confidential data before capturing a photo or scanning the document.

I am in a long-distance relationship with a woman in another country. My account got disabled because we shared my email and password, as we both don't have phones. I didn't realize it was against the rules to share this with my future wife. We've been dating for about a year, both using laptops. I run a private group called Love Stories and need to know if someone has violated our rules so I can block them. I've been with the platform for 5 years and was in rehab since last July. I don't have a phone or the money needed for verification. Facebook is requesting a phone number and I am unsure why my account got disabled. Any advice on this issue would be helpful.

Hello Facebook Team, I am reaching out regarding my Facebook account, which I have been unable to access for over 15 days now. Despite multiple emails I have sent to the Facebook administration, I have not received any response or solution to my issue. I also submitted a copy of my passport for identity confirmation, but there has been no action taken. Additionally, I have not received the six-digit confirmation code via SMS to my mobile phone. I kindly ask for assistance in resolving this matter promptly. Thank you, ALaa ALJoujou Saudi Arabia, Jeddah Mobile: [redacted][redacted] Email: [redacted] Date: 28.12.[redacted]

I received a message from someone claiming to be Charlie, saying he works for Facebook and that I won $[redacted] million. In his message, he asked me to send $[redacted]. Unfortunately, due to the ongoing virus situation, I lost all my landscaping work and cannot afford to send any money. I am struggling to even feed myself and my dog. If this is a scam, please take action against them. If there is a way to claim the prize without paying the $[redacted], I would gladly return it later. My dog means the world to me, and I fear for his well-being. He's been a loyal companion for 13 years. Please assist me in resolving this matter.

Hello, I recently discovered my Laurelle Rethke Facebook page was hacked on Friday, 12/25. I made attempts to recover it with no success until today when I sent my ID. Unfortunately, the confirmation email was sent to an incorrect address, not mine. The original email address associated with my account is [redacted] Due to it being full at the time of the incident, I missed important messages regarding changes made to my account. Please contact me via the email below or call me at [redacted]. I can provide an old password and various forms of ID to prove my ownership of the account. Your speedy response to this matter would be greatly appreciated.

I was disabled from my Facebook account and never received a reason since my login email is inactive. My Instagram was also disabled, but it has an active email. I've been trying to contact Facebook for over a month to retrieve my important personal photos from my Facebook page where I've been for over 10 years without issues. I need help getting in touch to get my photos back. Thank you.

My name is Maria Block. A few days ago on Christmas, I changed my profile picture on Facebook. Unfortunately, shortly after, my account was compromised. To keep it brief, I'm unable to access my account because the email associated with it ([redacted]) is no longer active. I attempted to create a new account using my real name, Maria Block, and my new email ([redacted]). However, I received an error message requesting me to use my real name to create the account. I would like to regain access to my old account and link it to my new email address. Thank you for your assistance.

I recently fell victim to a scam orchestrated by a woman in a Facebook group. After sharing my experience, many others came forward with similar stories. The group's Administration has since banned her, but she had collected money through Messenger. I am in the process of filing a police report against her. Her name is Shonte' Watts, and the Facebook Group is Katy & Surrounding Areas Buy Sell Trade. I have involved my bank to trace the money. I urge for her personal Facebook page to be taken down as it was the platform she used to carry out the scam. The scam involved purchasing a puppy and paying a deposit. She even provided fake documents related to the dog. I plan to report her to the police soon and am gathering more information about her. I have limited access to details since we are not connected on Facebook. From what I could gather, she attended high school in North Carolina. Others who were scammed have discovered that she posts fake ads for puppies in various states. I am determined to track where my money went to help put a stop to her. Thank you. Kirstene Butler

My Facebook account was deleted, and it cannot be recovered. I used it for my woodworking business on the Facebook Marketplace. Losing the account has caused me to lose important contacts, posts, and money. I shared a post from another page on Facebook, and now I am facing financial difficulties because my customers are unable to reach me. Restoring my account is crucial for me to fulfill orders and keep my customers satisfied. While the policy states that accounts cannot be reviewed, I believe this situation should be an exception due to the financial impact on my business and customers. I am willing to adhere closely to the guidelines and would appreciate it if my account could be reinstated to help me continue serving my customers effectively.

I am concerned about someone who has been stalking me, Anthony M., born on October 7, [redacted]. He has a history of abusive behavior and sexual assault. Despite not having charges on his record, he has victimized me and may be targeting others on Facebook. He manipulates his way into people's lives, particularly women with vulnerabilities, seeking to harm them. It's crucial that Facebook takes action against him to protect users from potential harm.

One month ago, my Facebook page was hacked, followed by another hack two weeks later. Despite attempting to regain access through the helpline with no success, I remain locked out of my account. The issue lies in the authentication codes being sent to an outdated email address, [redacted], which I have not used for ten years. Multiple messages, along with copies of my ID, have been sent to the FB Help center with no response. Concerns of identity theft are growing as I have submitted various identity documents to no avail. My name on Facebook is Leonie Stander Delport, and on my ID, it's just Leonie Stander. Any assistance would be greatly appreciated.

My Facebook username is Fadamila G'piads and my password is oluwacuze1. My account was disabled by Facebook for no reason. I could log into my account from 12 pm until 1 am this morning without any issues. However, when I tried this morning, I couldn't access my account and was prompted to confirm with my number which I no longer have access to. I have many family members and over [redacted] friends on that account. Please help me recover my account as I have been using it for 5 years now. I feel very uncomfortable about this situation.

I am reaching out for assistance as my Facebook account with the username "fadamila G'paids" and previously linked to the phone number [redacted]1 has been disabled unexpectedly. This account, active for over 5 years with a network of over [redacted] friends, was disabled without apparent cause. I am distressed by this occurrence as I have not violated any policies. Facebook prompts me to recover the account using my phone number, which is inaccessible to me now. I am unable to reach out to my family due to this sudden loss of contact. I humbly request guidance on how to restore my account as I cherish my online connections deeply.

Hello Facebook Support, I am facing an issue with my Facebook account. My real name is Ali Hussain, and my nickname is Ariyan Khan on my profile. My account got disabled without any explanation. I rely on my account to connect with customers, family, and friends, as well as manage my business page. I have shared my identity proof via Google Drive to resolve this matter. My Facebook email is [redacted], and my phone number is +[redacted]. Thank you for your assistance in getting my account reinstated. Best, Ali

Hello Facebook, I go by the name -Ali Hussain, but my nickname -Ariyan Khan is what I use on my Facebook profile. I am inquiring about the sudden disabling of my Facebook account for no apparent reason. There have been no violations on my account, and I am unable to access my business page or stay in touch with customers, family, and friends. I have submitted my identity proof via Google Drive for verification purposes. My Facebook email is [redacted], and you can contact me at +[redacted]. Thank you.

I need help as a friend messaged me about a green grant from the IMF. They connected me with an agent who requested £[redacted] in gift vouchers to access the grant. Unfortunately, my Facebook account was hijacked, and the scammers are using it to deceive my friends. I'm unable to log in to Facebook or Messenger to alert others, but I have informed those whose phone numbers I have. This is a scam by someone posing as Robert Stevens. I am desperate to regain control of my Facebook account, but the hacker keeps receiving all the verification codes.

My account was compromised on the 18th of December, and I sought help on the Google Facebook helpline on the 19th. A person claiming to assist asked for a fee of 15 euros. After tricking me into providing a security code and personal identification online, they swiftly withdrew [redacted] euros from my account and ended the call. This person's number was listed on Google as an Irish Facebook contact. I reported this to the bank and the police. Despite numerous emails, Facebook has not responded, and I still cannot access my account due to an invalid email address and inability to receive the login code. I use my page to support and teach meditation, feeling concerned that others are at risk. My Facebook page is KM Binks. I am hopeful for a resolution to prevent further incidents. Warm regards, Karen.

Dear Sir, My personal Facebook account was disabled without any reason. I do not post any illegal activities on my personal Facebook account. I follow Facebook community guidelines and have used my real name, pictures, and phone number. I have stored my personal data on this account. Unfortunately, I am unable to log in. I kindly request your assistance in recovering my account. Thank you, Facebook Team. Sincerely, S.A. Ali