My Facebook got hacked and they changed the email and the password

GetHuman5575787's customer service issue with Facebook from December 2020

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5575787 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5575787 can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman5575787's own words
The problem: My Facebook got hacked and they changed the email and the password

GetHuman5575787 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman5575787
Dec 22nd, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 137490 others
0 customers following this

Timeline

GetHuman5575787 started working on this issue
Dec 22nd, 2020 12:56am