I've been hacked by possibly someone from overseas, help please

GetHuman-shpyehs's Recover Hacked Account issue with Facebook from December 2020

Help with my Facebook issue
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Before contacting them, items GetHuman-shpyehs may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-shpyehs's own words
I am trying to recover my original facebook account ... Hello, I had a facebook account under Sally.Yeh.* with a photo of my husband and I. Now when I go onto Facebook it converts to Sally.Yeh***. PROBLEM is neither page is complete. ALL of my **** friends are shown as people you may want to be friend. There are also many people from the Phillipines which are shown as potential friends which means I was hacked as I do not know anyone from there. Shows page I like with soft **** mostly Asian websites. Not mine... *How do I get my account back with my info, my previous posts and my friends already set up?
Frustrating is so many ways as I cannot talk to a real person
I want my original facebook page back that is for me and works
I have been long time user. Never had issues before
Tried doing it myself on line within the two facebook pages that come up with my name
How GetHuman-shpyehs fixed the problem

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Facebook on my cell phone and my lap top
Recover Hacked Account issue
Reported by GetHuman-shpyehs
Dec 9th, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 139203 others
0 customers following this


GetHuman-shpyehs started working on this issue
Dec 9th, 2020 8:57pm