My name is Angie Melissa Beltran Mantilla and My Facebook account is hacked. And I noti...
GetHuman5535981's customer service issue with Facebook from December 2020
Help with my Facebook issue
First: share to improve GetHuman5535981's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman5535981's own words
My name is Angie Melissa Beltran Mantilla and My Facebook account is hacked. And I notice it because there is an email that is not mine that I have never seen before and there is my first email (the first email I've ever created and that I forgot the password years ago that apparently got hacked too). there are two mobile numbers one is *** ending in ** (which is my number there is even the * step verification with this number), and *** ending in **, and the only one I can use to recover my account is the *** which is the number I used to have in the UK. (I'm Colombian and I live in colombia). So I don't really have any options with Facebook help center. I can prove my identity with my ID, passport, I have my ID for when I used to live in the UK. A video conference I really don't know but its desperate and give me so much anxiety that someone is just stalking me! , I don't use Facebook that much and that's why I realize kind of late that I was hacked but I really need to recover my account. I don't want someone impersonating me in the future or I'm even afraid of the person who is doing this to me and it's kind of upsetting that I have been an user from Facebook from years. Please help me with this I really don't know what else to do. This is my account ( https:**m.facebook.com*angie.m.beltran ) the only one I have and that is hacked.
GetHuman5535981 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman5535981 fixed the problem
We are waiting for GetHuman5535981 to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.
Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!