My Facebook account*profile was hacked and all the contact info was changed to the hack...
GetHuman-cidsanta's Recover Hacked Account issue with Facebook from December 2020
Help with my Facebook issue
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Before contacting them, items GetHuman-cidsanta may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-cidsanta's own words
My Facebook account*profile was hacked and all the contact info was changed to the hacker’s email, cell, etc. they added the *-digit “code generator” for verification. For some reason I am not given the option to email my em address. The hacker has shut me out and facebook’s automated system is not working.
GetHuman-cidsanta did not yet indicate what Facebook should do to make this right.
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How GetHuman-cidsanta fixed the problem
We are waiting for GetHuman-cidsanta to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
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We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.
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