I tried to recover my account and doesn't receive any OTP yet and it said **"We*re sorr...

GetHuman-tcaught's Reset Password issue with Facebook from November 2020

Help with my Facebook issue
The issue in GetHuman-tcaught's own words
I tried to recover my account and doesn't receive any OTP yet and it said **"We*re sorry. The email you used to start the account recovery process is already in use. Please restart the process with a new email address" **i tried many email and create over and over again. but no email at all

GetHuman-tcaught did not yet indicate what Facebook should do to make this right.

i'm a regular user of facebook
yes but not working either
How GetHuman-tcaught fixed the problem

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Facebook

Reset Password issue
Reported by GetHuman-tcaught
Nov 26th, 2020 - 2 months ago
Fixed
Seen by 15 customers so far
Similar issue to 141332 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-tcaught started working on this issue
Nov 26th, 2020 3:38pm
GetHuman-tcaught indicated the issue is not fixed yet.
Nov 27th, 2020 3:52pm
GetHuman-tcaught indicated the issue is not fixed yet.
Nov 28th, 2020 10:52pm
GetHuman-tcaught indicated the issue is not fixed yet.
Nov 28th, 2020 10:53pm
GetHuman-tcaught confirmed the issue is fixed. Hooray!
Dec 19th, 2020 3:27pm
GetHuman-tcaught confirmed the issue is fixed. Hooray!
Dec 19th, 2020 3:33pm
GetHuman-tcaught confirmed the issue is fixed. Hooray!
Dec 19th, 2020 3:33pm
GetHuman-tcaught confirmed the issue is fixed. Hooray!
Dec 19th, 2020 3:34pm
GetHuman-tcaught confirmed the issue is fixed. Hooray!
Dec 19th, 2020 3:35pm
GetHuman-tcaught confirmed the issue is fixed. Hooray!
Dec 19th, 2020 3:35pm